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Telesales Assistant

On-site in Welwyn Garden City·Full-time·Added 18 days ago (last checked 9 Nov)

Travis Perkins

273 open roles

Our summary

Work mode
On-site, Welwyn Garden City
Contract
Permanent, full-time hours

Skills

Pay & benefits

What you'll get

At Benchmarx, we have strong family values and believe in getting the right work/life balance, meaning you'll only work during the week and 4 hours every other Saturday. We make sure that hard work is rewarded and as an inclusive, family environment we want every team member to be recognised for the work they do.

We'll also equip you with a benefits package that grows as you grow with the company:

  • Competitive performance related bonus
  • Save-as-you-earn scheme
  • Buy-as-you-earn scheme
  • Contributory pension scheme
  • Colleague discount across a variety of Group businesses including special discounts across our Trade Merchanting businesses

The role

Are you someone with strong customer service experience? Do you find it easy building relationships with people? If this is you, you might just be perfect for the Telesales role we are looking for at our branch.

This is a great opportunity to join a business that promotes personal development and supports career progression. You don't need experience within the industry to excel in this role, all you need is an innovative, forward-thinking mind and the ability to pick up the phone and manage lasting relationships with local tradesmen.

We are looking for someone who is forward-thinking, who uses their initiative to generate a strong new business pipeline.

What you'll do

We are a trade-focused business, so a large part of your day will involve working directly with the customers and creating a personalised experience. This will include making phone calls to new prospects and current account holders, creating a social media presence for the Benchmarx Kitchens & Joinery brand and coming up with marketing campaigns that we can use to attract new customers and being that product expert..

Hiring process

3 steps3 interviews
  1. Apply

  2. Application Review

  3. Virtual Interview

    With a member of our recruitment team or the Hiring Manager · Phone call

    A phone or video interview with a member of the recruitment team or the Hiring Manager about experience and skills needed for the job.

  4. Face to Face Interview

    With the Hiring Manager and possibly other members of the team you could be joining · In person

    An in-person interview with the Hiring Manager and possibly other team members, looking for examples of skills and experience.

  5. Further Meetings

    With a senior manager · In person · Not every role

    For some roles, another interview with a senior manager, a location visit, or a presentation or ability test.

  6. Offer · Phone call

  • Offers are conditional on right-to-work proof and, where applicable, background checks.
  • The contract of employment is usually sent within 5 working days of accepting the offer.

About Travis Perkins

Travis Perkins plc is the UK's largest distributor of building materials to trade customers, supplying the construction industry with the materials and tools it needs for building projects. The group employs over 17,000 colleagues and operates around 1,500 locations nationwide through five leading businesses, each number #1 or #2 in their markets.

Its businesses include the Travis Perkins general merchant, Toolstation, and specialists in the civils market (Keyline), heating and ventilation (BSS) and drylining and insulation (CCF). The group describes its ambition as being the leading partner to the construction industry and pursues an ESG approach it calls Building for Better.

Industry
Builders merchants
Employees
17,000

In their own words

About the company & team

For 15 years Benchmarx have offered a high quality range of kitchens and joinery products backed up by excellent service. But what really sets us apart is a company culture of being great people to work with, whether as colleagues or with our valued customers. With over 150 branches UK wide, we are proud to be part of Travis Perkins.

We're driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

You be you, it makes us, us.

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