Senior Sales Executive - Premium Hospitality

Who We Are

Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women's Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that's always dared to push boundaries, breaking new ground and rewriting history.

We are at our brightest when we're all together. Our club, our teams, our community. We are entering a new era at Tottenham with a new club strategy, new leadership, and a focus on putting our fans at the heart of everything we do as we continue to strengthen our connection with our DNA, our home, and each other.

We're at our brightest when we're all together. Our Club, our teams, our community.

About you

• Once sales training is complete, be well versed in all persuasive selling competencies
• Contribute towards maintaining seasonal sell-out across all seasonal membership tiers
• Take accountability of your own development, regularly reviewing and implementing sales training to improve conversion rate
• Identify upsell opportunities within our current seasonal premium memberships
• With a venue cross-selling mentality, assess the scope of an inbound opportunity through effective pre-call preparation and consultative questioning
• Proactively in building relationships with C-suite decision makers within large organisations and SMEs to maintain a strong waiting list of prospects for all membership tiers
• Deliver on seasonal and revenue sales targets
• Support sales activities for non-football events at the stadium as required.
• Secure and manage delivery of targeted sales initiatives to grow audience and maximise sales for all non-football stadium events
• Represent the Club positively on match days and at networking events, exhibitions, and conferences, with a view to maximising sales
• Identify, proactively instigate, and conduct client meetings/interactions via research and telesales
• Negotiate closure of all sales and manage handover to Premium Experience Team to ensure efficient client onboarding
• Deliver timely sales reports to line manager
• Track weekly performance against agreed targets and manage sales pipeline

What you will bring

• Passionate about being perceived as an industry expert
• Ability to adapt ways of working to drive the needs of the business
• Maintain a positive approach to daily work to set an example for the rest of the team
• Mature and professional approach to daily work
• Strong leadership qualities
• Thinks ahead, generates ideas
• Values & respects others, builds relationships, collaborates
• Gets things done, delivers to high standards, takes responsibility
• Excellent communicator with strong inter-personal and networking skills
• Gifted negotiator and influencer
• Creative, energetic and target driven
• Thrives under pressure
• Can work under own initiative but is a supportive team member
• Strong personal work ethic
• Ability to self-generate a pipeline of new B2B opportunities
• Strong presentation and sales proposal writing skills
• Confident candidate with strong communication skills
• Efficient on XR and Salesforce preferable
• Strong Microsoft Office experience

Safeguarding & Recruitment Statement

Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates are to be reminded they would be subject to proportionate background, DBS and reference checks as required.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.

Reasonable Adjustments

We are committed to providing an inclusive and accessible recruitment process and will make reasonable adjustments at any stage of the application or interview process to support candidates with disabilities or specific needs. Please let us know if you require any adjustments so that we can ensure you have a fair and positive experience.

Please note that we reserve the right to close this vacancy early should we receive a high volume of applications or due to business needs, so early applications are encouraged.