General Manager

• Significant leadership experience within hospitality, leisure, wellness, retail, luxury service or other customer-focused environments.
• Strong commercial acumen with experience managing budgets and business performance.
• A track record of leading large, multi-disciplinary teams.
• The ability to influence, inspire and build credibility with a wide range of stakeholders.
• A passion for developing people and creating high-performing cultures.
• Strong decision-making, problem-solving and communication skills.
• The energy, resilience and ambition to thrive in a fast-paced, growing business.

At Third Space, we're on a mission to be the best health club in the world in the eyes of our members.

Our clubs are more than places to train. They're communities built around exceptional experiences, world-class facilities and teams who are passionate about helping others be their personal best. As we continue to grow, we're looking for outstanding General Managers to lead our clubs and inspire exceptional performance across every part of the business.

If you're an inspirational leader who thrives on creating exceptional experiences, developing high-performing teams and delivering outstanding business results, we'd love to hear from you.

Join Third Space and help inspire people to be their personal best.

As General Manager, you'll lead a significant and complex business, taking full responsibility for member experience, commercial performance, operational excellence and team engagement.

You'll create an environment where people thrive, members feel valued and standards continue to rise. Working as part of our senior leadership community, you'll influence the future of your club while contributing to the continued success and growth of Third Space.

This is a role for a leader who is energised by high standards, passionate about developing people and motivated by delivering exceptional results.

• Champion a culture where member experience is at the heart of every decision.
• Create an environment that reflects the quality, energy and service standards expected of the Third Space brand.
• Ensure consistently high levels of member satisfaction, loyalty and engagement.
• Own the club P&L and deliver sustainable commercial performance.
• Identify opportunities to improve revenue, efficiency and operational effectiveness.
• Use insight, data and sound judgement to make informed business decisions.
• Ensure the club operates to the highest standards of safety, compliance, presentation and service.
• Continuously review and improve processes to enhance both member and team experiences.
• Protect and elevate the Third Space brand through operational discipline and attention to detail.
• Collaborate with peers and central teams to share best practice.
• Support business-wide initiatives and strategic projects.
• Play an active role in shaping the future growth and success of Third Space.

You'll be an experienced operational leader with a proven track record of delivering results through people.

You know how to balance commercial performance with exceptional customer experiences and understand that culture, leadership and standards are the foundations of long-term success.