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Talent Acquisition Partner - Retail

Hybrid in London·Added yesterday (last checked 7 Nov)

The White Company

33 open roles

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Our summary

Work mode: Hybrid, London
Contract: Temporary
Holiday: 25 days holiday

Skills

Requirements

What we're looking for

360-degree recruitment experience gained from an in-house recruitment role with a focus on managing a position end to end from inception through to delivery.
Knowledge of recruitment methods and processes including market mapping.
Strong project planning abilities to support and lead successful seasonal peaks and New Store openings
Ability to educate, influence, and promote Equality, Diversity, and Inclusivity in all recruitment strategies.
Proven experience of delivering against Recruitment KPIs. Time to hire, cost per hire etc, and ability to manage multiple open roles concurrently
Social media & LinkedIn experience - with previous experience of delivering against a direct recruitment model using a range of innovative approaches to recruit talent into key business areas, reducing reliance on recruitment agencies.
Self-starter - Ability to work at pace and under pressure to resource candidates that meet the brief promptly whilst keeping costs down.
Strong communication & Influencing skills - able to influence key stakeholders and build credible relationships quickly and effectively - keeping key stakeholders informed at every stage of the recruitment process.
Professional approach to all situations ensuring a positive candidate experience is managed at all times.
Can-do attitude - willingness to embrace ways of working, remaining team-focused at all times and working closely and supporting other Talent Acquisition Partners and wider People Team
Adept at working with recruitment systems & technology - previous experience of working with ATS & CRM systems to recruit talent into key business areas
Confident to deliver Hiring Best Practice Training to the business.
Knowledge of up-to-date employment legislation.

Nice to have

Excellent operational knowledge of all aspects of multisite Retail recruitment, including volume recruitment at peak and New Store Openings. An understanding of Contact Centre recruitment is a bonus
Experience of volume recruitment strategies and working in a fast retail environment.

Pay & benefits

What you'll get

At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.

Discount -Up to 50% discount and access to regular Sample Sales
Holiday - 25 days rising to 28 with length of service
20% Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility
Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.
Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
Continued Development - We offer structured support from our own in-house Learning and Development Hub
Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility)
Private Healthcare with additional Babylon Digital Healthcare (based on contract duration)
Life Assurance

Additional Benefits

Fruit basket daily
Tea and coffee provided
Working from Home - option to work from home on Mondays and Fridays
Social - Christmas party/social events throughout the year
Seasonal Sample Sales
Volunteer Day - with a charity of your choice
Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms

The role

You'll bring passion and energy to building strong partnerships with hiring managers and stakeholders, inspiring candidates through your enthusiasm for our brand and the opportunities across our retail teams.
A true Brand Ambassador and promoter of Equality, Diversity and Inclusivity
Committed to exceptional service, building lasting relationships with candidates and stakeholders
Honest, transparent, and professional, representing the brand and People Team with integrity.
Proven experience hiring senior leaders, with deep knowledge of key Retail business areas, and Contact Centre as a bonus.
Excellent written and spoken communication skills, ensuring clarity and professionalism at all levels, both internally and externally.
Independent yet collaborative, thriving in a fast-paced team environment.
Detail-oriented and results-driven, balancing commercial focus with recruitment excellence.
Retail recruitment expertise, with in-house and agency experience.
Skilled in social recruiting and market mapping, leveraging the latest sourcing techniques.
Ability to work at pace and offer a full and smooth end-to-end resourcing process.
Ability to build strong working relationships across business areas and at all levels
Adaptability to work and communicate flexibly with various stakeholders
Resilience in managing all feedback from Hiring Managers and reflecting on Lessons Learnt, identifying alternate ways to influence
Accountable and impact-aware, making strategic recruitment decisions.
Tenacious direct recruiter, dedicated to reducing agency reliance and hitting KPIs.

What you'll do

Full accountability for all Retail Management roles, Seasonal Retail and Contact Centre peak and New Store Openings
Act as the first point of contact for hiring managers, taking full and accurate job briefs and meeting recruitment SLA's at every stage of the recruitment process
Lead on all New Store Opening activity end to end.
Actively assisting with telephone interviewing and other selection processes, including Assessment Centres for volume roles and New Store Openings
Build strong relationships with top talent, keeping them engaged throughout the recruitment process and supporting a strong Talent Pool for Retail & CC
Collaborate with HRBPs, hiring managers, and external partners with a One Team mindset.
Proactively source and market map candidates, keeping hiring managers informed at every stage.
Create engaging advertising copy for Internal /External Websites and specifically for our company LinkedIn page.
Advise hiring managers on candidate selection, ensuring the right talent progresses.
Train and support line managers in using the ATS for efficient candidate tracking.
Ensure interviews and assessment events are set up speedily and effectively with all necessary supporting documentation.
Facilitate Assessment Centres for volume roles.
Facilitate Hire with Pride and Attract and Select training, and ensure this is completed with all managers ahead of a recruitment cycle
Gather and deliver interview feedback, maintaining transparency and compliance, ensuring HWP interview notes are completed and stored securely.
Manage the offer process, ensuring all administration is completed, and candidates are kept engaged during notice periods.
Take a creative and proactive approach with 'hard fills' - adapting sourcing strategies as required.
Operate as a Brand Ambassador, closely following business performance in all channels
Track and report with high attention to detail, recruitment KPIs, providing clear insights on resourcing activity and performance.
Deliver weekly vacancy updates to hiring managers, ensuring full visibility on live roles whilst providing solution-focused ideas to more hard-to-fill roles.
Analyse and optimise recruitment channels, measuring effectiveness to enhance sourcing strategies.

About The White Company

Industry: Home and fashion retail

In their own words

About the company & team

The Talent Acquisition Partner for this Mat Cover role will provide 360 end-to-end recruitment support for Retail and Contact Centre teams, ensuring a seamless hiring process for these key business areas. Acting as a strategic internal consultant, they will source, screen, and present top talent that fully meets the brief and competency-based criteria to fulfil the role, while ensuring positive collaboration and communication with hiring managers throughout. They will also develop contingency plans for hard-to-fill roles and project manage for Seasonal Peak hiring and New Store Openings, driving efficiency and excellence in talent acquisition.

***This role is expected to be a 12-month maternity cover with a start date of January 2027 but may be required sooner.

Additional information

At The White Company, we are committed to building an inclusive workplace where everyone feels respected, valued and empowered to grow and succeed. Through fair and equitable recruitment, investment in learning and inclusive leadership, and opportunities for our people to share feedback and shape their experience, we continue to strengthen a culture of belonging. As a female-founded business, we are proud to champion gender equality while broadening our focus across all aspects of equity, diversity and inclusion.

We support the wellbeing of our people through dedicated support initiatives, and through our partnership with The King's Trust, we help young women overcome social and financial barriers, as well as providing employees the opportunity to give back through volunteering. Alongside this, we are committed to upholding human rights and fair working conditions across our wider business and supply chain

All open roles at The White Company