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IT Trainer

Hybrid in Regent Point·Full-time·Added today (last checked 9 Nov)

The Newcastle upon Tyne Hospitals NHS Foundation Trust

33 open roles

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Our summary

Salary: £32,073 - £39,043 a year
About £2,220 - £2,640 a month after tax.
Work mode: Hybrid, Regent Point
Contract: Full-time
Closing date: Apply by Thursday 19 November

Skills

Nice to have

Project Management

The role

Job summary

Do you enjoy helping to develop and improve people's skills and knowledge within IT?

Do you have a passion for working with a diverse and unique workforce?Are you enthusiastic in imparting your knowledge using wide variety of technologies?

If so, an opportunity has arisen for an IT Trainers to join our successful and established IT Training team based within the Digital and Technology Services Directorate.

As an IT Trainer you will deliver training for new and existing IT systems using multiple methods of delivery from large lecture theatres to individual sessions to virtual delivery.

Alongside delivering training you will support end users remotely or in their place of work which can include offices, wards, theatres, clinics to name but a few.

Interview Date Friday 27 November 2026
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

Deliver training sessions on clinical and non-clinical systems including Microsoft 365, this may be via a traditional classroom/lecture theatre setting or via remote/virtual sessions
Develop new training courses in conjunction with the project teams as new systems are introduced or current systems are upgraded
Provide support to staff either in person or remotely
Develop training and support materials using a variety of different media including videos, handouts, e-learning materials

We are looking for a highly driven candidate with excellent communication and interpersonal skills with a high level of classroom delivery experience.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

Royal Victoria Infirmary (RVI)
Freeman Hospital
Newcastle Dental Hospital
Cramlington Manor Walks
Urgent treatment centres
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job description

Job responsibilities

To support the IT Training Manager in designing, delivering and evaluating IT training in formal and informal environments, to both individuals and large groups of staff including virtual delivery.

Person Specification

KNOWLEDGE

Desirable

Understanding of NHS including recent reforms

SKILLS

Essential

Advanced IT skill sets, e.g. Microsoft Office Specialist or working towards
Ability to use initiative and work flexibly without direct supervision

Desirable

Able to converse fluently, logically and confidently with a wide range of levels of staff
Excellent interpersonal skills
Effective organisation and communication skills, combined with ability to work to deadlines under pressure
Analytical skills including the ability to handle numerical data and statistics
Negotiating and problem-solving skills

EXPERIENCE

Essential

Successful track record in contributing to the delivery of complex programmes of technology-based change leading to realisation of benefits, ideally in an NHS environment
Proven experience as a Trainer in a face-to-face classroom environment
Experience of designing technical course materials

Desirable

Project Management experience
Experience of Cerner Millennium applications (PM office, Scheduling Appointment Book, PowerChart, FirstNet) or Specialist Cerner applications qualification)
Experience of TPP SystmOne

QUALIFICATIONS

Essential

Educated to degree level or equivalent experience, preferably in an IT or Education related subject
English Language GCSE grade 4 or above

Desirable

Teaching qualification, e.g. Certificate of Education
IT Training qualification, e.g. TAP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).