Food & Beverage Assistant - Meetings & Events

As a key member of our hospitality team, you will be the face of our establishment, ensuring every guest enjoys a welcoming, memorable experience. You will be an integral part of the team ensuring all meetings and events run smoothly from start to finish.

• Set the Stage: Transform event spaces by setting up tables, chairs, linens, and stage layouts according to event briefs.
• Deliver Excellence: Serve high-quality food, buffets and beverages with a warm, professional smile.
• Connect with Guests: Welcome attendees, answer questions, and anticipate guest needs throughout the event.
• Manage Technology: Help set up basic AV equipment, including projectors, microphones and lighting.
• Maintain Standards: Keep event rooms, bars and service areas clean, safe and organised.
• Wrap Up: Clear and reset spaces efficiently to ensure we are ready for the next spectacular event.
• Payment Processing: Ensure payment transactions including cash, debit and credit cards are processed adhering to the till procedures, communicating any discrepancies to the shift leader before the end of your shift.

Contract: Temporary/Seasonal

Hours: Part Time

Hours per week: Flexible hours, up to 40 per week

• Sanitation: Maintain spotless dining, bar, and back-of-house areas.
• Compliance: Adhere to strict health, safety, and food hygiene regulations at all times.
• Energy consumption: Be aware of energy consumption ensuring lights, air conditioning or equipment not in use are switched off.
• Equipment Storage: Ensure all equipment and furniture is correctly stored when not in use.
• Legislation: Be aware of licensing and food hygiene legislation applicable to the role.

• Housekeeping: Maintain the venue housekeeping standards, monitoring and influencing cleaning standards at all times.
• Daily Checks: Assist with a daily check of all function rooms, restaurant and bar areas to ensure they are clean and presentable, set according to any client requirements and in line with the SOP.
• Cleaning Schedules: Ensure cleaning rotas are adhered to and in line with company standards.
• Personal Appearance: Ensure high standards of personal hygiene are maintained at all times.

• E-Learning: Complete all of the required e-learning modules within a timely manner.
• Brand Manuals and SOPs: Be fully conversant in the brand manual and standard operating procedures to effectively conduct your role.
• Venue Support: Work collaboratively across other F&B outlets as business demands.
• Development Programmes: Contribute to your own development, exploring company initiatives for progression.

• Experience: Previous experience in a restaurant, café, bar, or busy guest service environment is highly preferred, although a positive attitude and willingness to learn are equally important.
• Communication Skills: Excellent interpersonal skills with the ability to build rapport with guests and communicate effectively with others.
• Multitasking: Ability to work efficiently in a fast-paced, high-pressure environment without compromising on service quality.
• Flexibility: Willingness to work varied shifts, including evenings, weekends, and public holidays as required by business demands.

Our values aren't rules or guidelines the people who work for us need to stick to; they are the catalyst for an unwritten work ethic. The values never change, so no matter where you work or what you do, pin these up in your head and glance at them often!

• We put the guest first: Without our guests, we are nothing. They must be at the centre of every decision we make.
• We make our jobs our own: Our success relies on people being entrepreneurial and taking ownership of their role.
• We work together: Treat your colleagues like family. Support and respect each other, giving encouragement and taking guidance.
• Work hard: Strive to stand out from the crowd and enjoy being the best at what you do. It's not just a job; it is an opportunity.
• We grow: Creating profit and growth is key to what we do. We shouldn't shy away from this. All decisions must be made with commercial principles in mind.