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Showroom Host | Receptionist | Front of House

On-site in Stoke-on-Trent·Added today (last checked 2 Nov)

TG Holdcroft

18 open roles

Our summary

Salary
£12.71 an hour
Work mode
On-site, Stoke-on-Trent

Skills

Requirements

What we're looking for

  • Excellent Communication Skills: Strong verbal and written communication skills with the ability to engage confidently with customers.

  • Professional Telephone Manner: A friendly and professional approach when handling customer calls and enquiries.

  • Customer Service Experience: Previous experience in a customer-facing role with a commitment to delivering outstanding service.

  • IT Literacy: Confidence using computer systems and Microsoft Office applications.

  • Strong Organisation Skills: The ability to manage workload effectively while maintaining attention to detail.

    About Holdcroft

Pay & benefits

What you'll get

Salary: £12.71 per hour plus bonus

The role

Showroom Host | Receptionist | Front of House

Holdcroft Motor Group is looking for a Showroom Host to join our successful team on Leek Road.

This is an exciting opportunity to become the face of our dealership, creating a welcoming and positive experience for every customer who visits us.

What you'll do

  • Creating a Positive First Impression: Welcoming all customers and visitors to the dealership in a professional, friendly, and engaging manner.

  • Customer Support: Assisting customers with their enquiries and ensuring they receive the highest standard of service throughout their visit.

  • Relationship Building: Developing and maintaining positive relationships with customers and colleagues to support a welcoming dealership environment.

  • Reception Duties: Managing incoming telephone calls professionally and directing enquiries to the appropriate departments.

  • Administrative Support: Assisting with showroom administration and ensuring customer information is handled accurately.

How you'll work

Location: Omoda & Jaecoo, Hanley

Hours of work: Monday to Friday, 9:00-17:30

Are you a friendly, professional, and customer-focused individual with a passion for delivering exceptional service?

We are seeking a candidate with:

Holdcroft Motor Group is a leading automotive retailer committed to delivering exceptional customer service and building long-term relationships with our customers. We invest in our people, offering real career progression, ongoing development, and a supportive working environment where success is recognised and rewarded.

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