New Business Development Manager

London

Join Our Dynamic MSP Business

We are seeking a highly motivated new business development Manager to join our thriving, customer-focused Managed Service Provider (MSP) company. If you have a passion for life cycle management, a knack for cultivating new leads, and a dedication to providing exceptional customer service, we want to hear from you!

About Us

Sysgroup is dedicated to providing top-notch IT solutions and services to a diverse range of clients. With a commitment to excellence, we offer managed services, cloud solutions, cybersecurity, and more. Sysgroup accreditations include CyberArk Advanced Partner, and Zscaler Authorized Partner to name a few and showcases our commitment to providing outstanding services to our clients. Our team is composed of industry experts who are passionate about delivering exceptional service while driving innovation. We pride ourselves on our collaborative work environment and our ability to adapt and respond to the ever-changing tech landscape.

Role Overview

We are looking for a driven and commercially focused New Business Development Manager to join our growing sales team.

This role is primarily focused on winning new business and securing net new logos (80%), alongside managing and developing a portfolio of transactional accounts (20%). You will play a key role in expanding SysGroup’s customer base while building strong foundations in account management.

This is an excellent opportunity for a high-performing sales professional looking to develop into a full Account Manager role, with clear progression, structured development, and ongoing support.

New Business Development (80%)

·       Identify, target, and win net new logo opportunities across key sectors

·       Build and manage a strong pipeline of qualified opportunities

·       Lead the full sales cycle from prospecting through to close

·       Engage with senior stakeholders to understand business challenges and position SysGroup solutions

·       Sell across the SysGroup portfolio, including:Hosting & infrastructure services, Data & connectivity       solutions, Cyber security services and AI professional services

·       Work closely with pre-sales and technical teams to develop compelling proposals

·       Consistently meet and exceed new business revenue targets

Transactional Account Management (20%)

·       Manage a portfolio of transactional accounts, ensuring strong customer engagement
·       Identify and deliver upsell and cross-sell opportunities
·       Support renewals and maintain high levels of customer satisfaction and retention
·       Build relationships with key contacts and develop a foundation for long-term account growth

·       Proven experience in a new business / business development role ideally within IT services, MSP, or technology sales
·       Understanding of managed services, cloud, connectivity, or cyber security solutions
·       Demonstrable success in winning new logos and hitting revenue targets
·       Confident managing the full sales lifecycle
·       Excellent communication, negotiation, and stakeholder management skills
·       Highly self-motivated with a proactive, results-driven approach

Desirable

·       Experience selling cyber security solutions or services
·       Exposure to AI or data-driven services
·       Understanding of consultative / solution-based selling
·       Experience managing smaller or transactional customer accounts

What Success Looks Like

·       Consistent achievement of new business targets and pipeline growth
·       Acquisition of high-quality, strategically aligned new clients
·       Growth and retention within your transactional account portfolio
·       Demonstrated progression in account management capability
·       Readiness to transition into a full Account Manager role

Why Join Us?

Joining Sysgroup means becoming part of a dynamic and innovative team that is dedicated to excellence. We offer a supportive, and collaborative work environment, where your ideas and contributions are valued. Here are some of the benefits of working with us:

We offer a competitive salary package, including performance-based incentives, to reward your hard work and achievements.

-          Private Healthcare

-          Life insurance

-          Healthcare cash plan

-          Pension

We believe in investing in our employees' professional development. You will  have your own individual development learning paths with access to various training material and ongoing career advancement opportunities.

We understand the importance of work-life balance. Our flexible work arrangements and supportive policies ensure that you can maintain a healthy balance between your personal and professional life.

Our values are at the core of everything we do. We are committed to integrity, excellence, and customer satisfaction. By joining us, you will be part of a team that values and respects every member.