Hire Administrator in Immingham

We are currently looking for a Hire administrator to join our friendly Sunbelt team. Primarily working on the hire desk, you will be tasked with supporting the rental desk operation by providing an effective and efficient office administration service that complies with company policies.

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

You will be providing administrative support to the business by undertaking a wide range of activities involving the maintenance of key business systems and processes. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. Responsible for administration of two different depots, raising purchase orders, dealing with invoice and invoice queries, while also supporting hire desk.

You'll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You'll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service.