Toyota Parts Advisor

On-site in Toyota Bromsgrove·Full-time·Added 3 days ago (last checked 31 Oct)

Steven Eagell

18 open roles

Apply

Our summary

Salary: £27,000 - £31,000 a year
About £1,910 - £2,150 a month after tax.
Work mode: On-site, Toyota Bromsgrove
Contract: Full-time
Holiday: 25 days holiday + bank holidays

Skills

Pay & benefits

What you'll get

Salary: £27,000 - £31,000 DOE

Contract: Permanent - Full Time

25 days annual leave + Bank Holidays and your Birthday Off
Long Service Awards / Colleague Recognition
Enhanced Maternity / Paternity at qualifying service length
Car Benefit Scheme after successful completion of a probation period
Sales Incentives
Comprehensive training provided
Company pension scheme
Death in Service
Access to high street discounts through Perk Box
In-house, manufacturer & professional qualifications
Staff referral scheme
Access to medical cover through Simply Health

If you're ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.

The role

What you'll do

Deliver an excellent customer experience by understanding customer needs and recommending the right parts and accessories
Provide accurate pricing, availability and product information (in person and over the phone)
Promote and maximise sales of genuine parts, accessories and current promotions
Manage parts stock levels effectively, including ordering, goods receipt, storage and returns
Support the Service team by ensuring parts availability aligns with workshop schedules and minimises downtime
Process warranty claims and supplier returns in line with manufacturer requirements
Maintain accurate administration, invoicing and customer records
Develop local trade business and coordinate parts deliveries
Work collaboratively with colleagues across departments to ensure a seamless customer journey

What we are looking for in a Parts Advisor

A customer-focused individual who builds rapport easily and listens carefully to understand both stated and underlying needs
Commercially aware, with the confidence to recommend products and identify additional sales opportunities
Organised and detail-oriented, with the ability to manage stock, orders and administration accurately
A strong team player who communicates effectively with Service and other departments
Proactive and self-motivated, with the ability to manage priorities in a fast-paced environment
Ideally experience in automotive parts, retail, trade sales or a similar customer-facing environment

About Steven Eagell

Industry: Motor Retail

In their own words

About the company & team

As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.

As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.

All open roles at Steven Eagell