Vehicle Administrator

Job Title: Vehicle Administrator

Location: Steven Eagell Head Office

Salary: Competitive

Contract: Permanent - Full Time (Mon - Fri 9 - 5.30)

Must Have: Previous administration experience (Vehicle administration is preferred)

About Steven Eagell

As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.

As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.

Your Responsibilities as a Vehicle Administrator

• Managing vehicle orders from initial order through to invoicing and delivery and flagging any issues that could affect timescales
• Processing and maintaining accurate vehicle, customer, stock and order information across our DMS and manufacturer systems
• Checking vehicle availability, order status and expected delivery dates
• Liaising with manufacturers, leasing companies, customers and internal teams to keep orders progressing
• Coordinating vehicle preparation, registration, road tax and pre-delivery administration
• Checking deal files and documentation to ensure everything is complete, accurate and compliant before invoicing
• Supporting fleet, business and employee vehicle schemes where required
• Providing Sales Management with updates on vehicle and order status
• Ensuring customer and vehicle information is handled in line with UK GDPR and company requirements
• Supporting colleagues during busy periods and contributing ideas to improve and simplify our processes

What we are looking for in a Vehicle Administrator

We're looking for someone who is organised, accurate and comfortable working in a fast-paced automotive environment.

You'll ideally have experience in vehicle administration, sales administration, dealership administration, fleet administration or a similar automotive role, with an understanding of the vehicle order-to-delivery process.

You'll need to be:

• Highly organised with excellent attention to detail
• Confident using computer systems and working across multiple platforms
• Comfortable communicating with colleagues, manufacturers, customers and external partners
• Able to manage competing priorities and meet deadlines
• A team player who is happy to support colleagues when needed
• Proactive, with a focus on getting things right first time
• Customer-focused and professional in your approach

What we offer you

• 25 days annual leave + Bank Holidays and your Birthday Off
• Long Service Awards / Colleague Recognition
• Enhanced Maternity / Paternity at qualifying service length
• Car Benefit Scheme after successful completion of a probation period
• Sales Incentives
• Comprehensive training provided
• Company pension scheme
• Death in Service
• Access to high street discounts through Perk Box
• In-house, manufacturer & professional qualifications
• Staff referral scheme
• Access to medical cover through Simply Health

If you're ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.