Administrator & Patient Concierge

• Experience in customer service, reception and/or administration is highly desired
• Previous experience in a face to face customer service environment preferable (Healthcare, Retail, Hospitality)
• Someone who is highly organised, accurate and comfortable working in a fast paced environment
• Must be a good communicator, a team player and have good computer literacy

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Spire Healthcare is currently going through an exciting phase of their journey and have built a brand new clinic in Perth We are looking for driven candidates who are passionate about private healthcare to come along on this amazing journey with us. For the opening of the new clinic we are looking for a Administrator & Patient Concierge to join the team.

Our Spire Clinics deliver a specific range of lower risk outpatient and day case treatments (all on a local anaesthetic basis), which provides faster care for day case patients. The Clinical specialities include Ophthalmology, Dermatology, Gynaecology, Orthopaedics, GP service and Dental.

In this pivotal role you will provide administrative support across the clinic in addition to concierge services to ensure our patients receive the 5 star care they deserve.

• Be welcoming, patient focused and deliver a high standard of customer service
• To deal with enquiries from patients, staff and visitors in a courteous, timely and efficient manner. This may be by face to face or telephone.
• To practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant and staff information.
• To undertake various clerical duties

• The full time hours will be worked between Monday - Friday 8am -8pm and Saturday 8am -1pm

Administrator & Patient Concierge | Perth Clinic | Full-Time | Permanent | Free Parking & Excellent Benefits |

The Ideal candidate will have:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: