Pre-Assessment Administrator

Bank Pre-Assessment Administrator

Spire Liverpool Hospital has an exciting opportunity for an organised and customer-focused Pre-Assessment Administrator to join our experienced team on a flexible bank basis.

You will support the delivery of an efficient patient administration service, providing a professional and welcoming experience for patients while working closely with consultants, clinical teams and other hospital departments.

• Managing patient enquiries professionally by telephone, email and face-to-face.
• Booking and coordinating pre-assessment appointments.
• Preparing patient records and documentation for the pre-assessment nursing team.
• Processing appointment and admission information accurately and efficiently.
• Liaising with patients, consultants, medical secretaries and clinical teams.
• Maintaining accurate electronic and manual records in line with data protection, GDPR and hospital policies.
• Handling confidential patient and consultant information appropriately.
• Supporting the smooth day-to-day running of the pre-assessment service.

Location: Spire Liverpool Hospital
Contract: Bank / Zero-hours contract
Working hours: Flexible hours, with day shifts from 8:00am to 4:00pm
Salary: £12.76 per hour

• Previous experience in an administrative, office-based or customer service role.
• Excellent communication and organisational skills.
• A professional and confident telephone manner.
• Strong attention to detail and the ability to manage competing priorities.
• Confidence using Microsoft Office and other computer systems.
• The ability to work effectively both independently and as part of a team.
• Previous healthcare administration experience or knowledge of medical terminology would be beneficial but is not essential.

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.