Imaging Administrator

• Previous experience in an administrative or customer service role.
• Experience dealing directly with patients, customers or members of the public.
• Excellent verbal and written communication skills.
• Confident telephone manner with the ability to communicate effectively at all levels.
• Strong organisational skills and attention to detail.
• Good IT skills, including Microsoft Office applications.
• Ability to work independently and as part of a team.
• Flexible approach to working patterns and availability.

• Previous experience within a healthcare, medical or hospital environment.
• Knowledge of appointment booking systems, patient administration systems or Radiology Information Systems (RIS).
• Understanding of healthcare terminology.

• Weekly pay
• Competitive hourly rates
• Blue Light Card discounts
• Free uniform
• Free DBS check
• Comprehensive induction and mandatory training

Spire Healthcare, The Montefiore Hospital | Hove | Bank Imaging Administrator | Radiology | | Flexible Working Hours

Spire Healthcare's Montefiore Hospital is looking to recruit an enthusiastic, professional and customer-focused Bank Imaging Administrator to join our friendly Radiology team on a flexible bank basis.

This role is ideal for an experienced administrator who enjoys working in a busy patient-facing environment and can provide exceptional customer service while supporting the smooth day-to-day running of the Imaging Department. As a Bank colleague, you will work on an as-required basis to support the department during periods of annual leave, sickness absence and increased service demand.

Duties and Responsibilities

As a Bank Imaging Administrator, you will play a vital role in delivering an excellent patient experience and supporting the efficient operation of the Radiology service. Duties will include:

• Welcoming patients, visitors and consultants in a professional, friendly and caring manner.
• Registering patients and booking appointments accurately using hospital systems.
• Managing Imaging bookings and ensuring appointments are scheduled efficiently.
• Providing administrative support to radiographers, radiologists and the wider department team.
• Preparing and collating documentation required for examinations and reporting.
• Managing incoming telephone calls and email enquiries professionally and efficiently.
• Liaising with consultants, GPs, patients and internal departments to coordinate appointments and investigations.
• Maintaining accurate patient records and ensuring compliance with data protection requirements.
• Supporting the department to deliver an outstanding patient experience at all times.
• Presenting a professional image and adhering to hospital policies and procedures.