Showroom Design Consultant

An essential quality is to be a team player, have a strong work ethic, alongside good organisational and people skills.

• Experience of the specification & construction sector
• Experience of showroom sales, development and management of a client base
• A highly motivated individual with a strong work ethic, excellent communication, and people skills
• Excellent time management and organisational skills
• Strong customer service orientation and ability to build and maintain relationships

• Knowledge of other languages are an advantage, but not essential

• Educated to secondary education standard C Grade or above

• Excellent verbal and written English

The role of Showroom Design Consultant (SDC) requires a proactive engagement approach towards our London client base, with a responsibility for bringing clients into the showroom for project meetings and presentations.

The objective of the SDC is to increase the footfall and sales potential of our Clerkenwell showroom. You will be assigned a carefully curated list of A&D accounts made up of dormant or under-served studios in Central London that we want to revive and develop. These accounts will be serviced predominantly, although not exclusively, from the showroom where you will be based.

You will also promote the company via social media, at internal and external networking events, functions and trade shows.

In addition, the SDC will provide cover to our Showroom Manager as required (e.g. lunch breaks, holidays, or when capacity is stretched).

You will be required to manage your diary and time efficiently, acting as an intermediary between our captive marketplace and the Company. Responding to email and web requests and other incoming enquiries.

You must have the ability to listen and understand the requirements of our clients and be able to effectively communicate clear and precise transfer of information back to your support team.

• Meet and exceed sales & gross margin profit and other sales team KPI's targets
• Work towards establishing your curated client list targets into an active base that delivers regular specifications and sales
• Promote the Solus products portfolio and services, directly to clients and via social media.
• Actively promote the Clerkenwell showroom, regularly booking clients into the showroom for meetings, presentations and events
• Provide assistance as required to the Library & Area Sales Manager teams with the setting out of products for client presentations, showroom displays and in preparation for events
• Provide cover for the Showroom Manager as required, such as for breaks, holidays and when capacity is stretched.
• Direct Sales Support and other relevant departments in the handling of enquiries.
• Act as an intermediary between our marketplace and the company.
• Present relevant materials for specific projects or promotional purposes.
• Efficiently manage your electronic diary, recording all activities on the system
• Prepare specific reports including pipeline and forecasts
• Negotiate and deliver profitable sales.
• Establish customer requirements and respond to their specific requests.
• Attend sales and other company meetings as required along with networking, and promotional events at various locations.
• Provide support in the preparation of the showroom ahead of events
• Help to resolve challenges and problems that occasionally occur during the specification and sales process.

The role demands a high level of commitment, and you will be required to work additional hours as necessitated by the needs of the business to fulfil your job role.

London

Job title

Showroom Design Consultant

Department

Sales Department

Reporting to

Head of London Sales

Location

Clerkenwell Showroom

• Targets
• Call reports
• Pipeline and Forecast
• Activity and New Business Reports