Rental Agent in Manchester

On-site in Manchester·Full-time·Added today (last checked 6 Nov)

SIXT

39 open roles

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Our summary

Salary: £28,322 a year
About £1,990 a month after tax.
Work mode: On-site, Manchester
Contract: Full-time
Holiday: 22 days holiday + bank holidays

Skills

SIXT is hiring for this role in several places. This vacancy is in Manchester.

Requirements

What we're looking for

Customer service: Experience in a fast-paced, customer-focused or office-based role, handling customers by phone, email and face to face
Attention to detail: A keen eye for accuracy when completing handover paperwork, rental agreements and vehicle inspections
Communication: Clear, friendly and professional communication
Adaptability: You work well under pressure, both independently and as part of a team
Flexibility: Willingness to work a shift rotation covering branch operating hours
Administrative background: A strong administrative background in an office environment

Nice to have

Previous experience in vehicle rental or similar background
Confident working with Microsoft Office (Outlook, Excel, Word, Teams) and similar systems, and comfortable learning new systems quickly
Experience with booking, reservation or systems
Experience managing quotes, pricing or invoicing queries

Pay & benefits

What you'll get

Competitive Compensation & Financial Security Receive an attractive annual salary and a performance-based bonus. Secure your future with enrolment in SIXT's pension scheme
Generous Time Off Enjoy 22 days of annual leave, plus bank holidays
Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career
Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme
Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme

The role

We have an exciting opportunity for a Rental Agent to join our Manchester Depot. As part of our Vehicle Hire Division, you’ll be contributing to a rapidly growing operation that provides a wide range of light commercial vehicles to an impressive portfolio of clients. Our customer base spans blue-chip corporations, public sector organisations, and medium-sized enterprises, all of whom rely on us for a dependable, flexible, and high-quality hire service. You as a Rental Agent will be the key point of contact for our clients and internal colleagues within the Depot. In this customer-focused role, you will establish and develop new and existing business through building excellent relationships with our customers, assist with queries, offer advice, support and information, and recommend relevant company products. Enjoy growth opportunities and a starting salary of £28,322 per year, plus a bonus to reward your dedication! Join Team Orange!

What you'll do

Create and maintain bookings accurately on our rental systems
Answer customer calls and emails, resolving queries and recommending suitable company products
Complete and file all paperwork relating to vehicle transfers, handovers and yard checks
Maintain accurate records and data across multiple systems, in an office-based setting
Provide professional, hospitable face-to-face service to clients on site

Hiring process

The selection procedure may include interviews by phone or in person, a case study, an assessment test, or a practical day

You receive a confirmation email once your application is received.
If your profile fits, you are invited to the selection procedure without a long wait.
Usually no application deadlines, except fixed entry dates for the Management Trainee Program in Operations.

About SIXT

Industry: Car Rental
Founded: 1912
Employees: 1,000–5,000
Headquarters: Pullach, Germany

In their own words

About the company & team

We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

All open roles at SIXT