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Customer Service Agent in Liverpool

On-site in Liverpool·Part-time·Added yesterday

SIXT

43 open roles

Our summary

Salary
£14,700 a year
Work mode
On-site, Liverpool
Contract
Part-time
Holiday
22 days holiday + bank holidays

Skills

This job is no longer available

SIXT is hiring for this role in several places. This vacancy is in Liverpool.

Pay & benefits

What you'll get

  • Top-Tier Pay Structure Earn a competitive salary regardless of gender or background, Secure your future with enrolment in SIXT's pension scheme

  • Generous Time Off Enjoy 22 days of annual leave, plus bank holidays (pro rota)

  • Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career

  • Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance

  • Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme

The role

Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You'll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you'll learn with us. Benefit from great development opportunities and a basic salary of £14,700

Please note this is a part-time position working 20 hours a week

What you'll do

  • You are the first point of contact for our customers, friendly, professional and passionate about sales and service
  • You impress with tailored offers and make every customer interaction a special experience

  • You handle rental agreements and customer inquiries, organised, service-oriented and always with a smile

  • You will confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager

  • You'll assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand

  • You'll support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers

YOUR SKILLS

  • Sales Mindset You love sales and are passionate about service and customer support

  • Customer Focus You have experience in direct customer contact, ideally in service, tourism or sales

  • Communication You are communicative and articulate in English

  • Flexibility You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays

  • Driving Experience You hold a valid driver's licence with at least 12 months of driving experience

Hiring process

The selection procedure may include interviews by phone or in person, a case study, an assessment test, or a practical day

  • You receive a confirmation email once your application is received.
  • If your profile fits, you are invited to the selection procedure without a long wait.
  • Usually no application deadlines, except fixed entry dates for the Management Trainee Program in Operations.

About SIXT

Industry
Car Rental
Founded
1912
Employees
1,000–5,000
Headquarters
Pullach, Germany

In their own words

About the company & team

We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

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