Sales Administrator

• Great salary with annual pay award and staff recognition schemes
• Great work life balance, with sociable driving hours
• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• Company funded CPC renewals, HIAB and Moffett training
• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
• Money saving with retail discounts via colleague portal
• Share Incentive Scheme

At SIG Roofing, we recognise the value our drivers bring. In return, you'll be part of a supportive team with opportunities to grow, train, and build a long-term career.

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.

Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised closing date. Once a vacancy has closed, we are unfortunately unable to consider additional applications - we therefore encourage you to apply as soon as possible to avoid disappointment.

Ockwells supplies temporary site protection and safety products to the construction and marine industries, from initial build to final handover. Our range includes floor, door and surface coverings, tapes, safety barriers and flame-retardant products, backed by UK stock for quick, reliable supply.

Provide excellent customer service and support the branch's daily sales, administration and operations. You will handle enquiries, quotations and orders, maintain customer relationships, and support purchasing, stock control and transport planning.

• Handle telephone, email and trade counter enquiries; prepare quotations and convert opportunities into orders, including upselling and cross-selling.
• Build lasting customer relationships, support retention and resolve queries promptly and professionally.
• Process cash sales and trade counter transactions.
• Accurately process K8 orders, direct supplier orders, call-offs and customer schedules, issuing correct order acknowledgements.
• Monitor outstanding orders, communicate delays proactively, and process credits and returns in line with company procedures.
• Obtain supplier prices and availability, raise purchase orders with approved suppliers, source alternatives and manage restricted product approvals.
• Liaise with suppliers on deliveries, shortages and proof of delivery; support new products and supplier accounts.
• Book in deliveries, process internal transfers, and manage works orders and product assemblies.
• Complete daily and weekly stock counts, investigate discrepancies and maintain accurate stock across branch locations.
• Support transport planning and allocate deliveries to our fleet and third-party carriers.
• Arrange pallet shipments and carrier collections, confirm deliveries, complete transport paperwork and obtain proof of delivery when required
• Complete banking and cash reconciliation; manage credit applications, support customer account maintenance and resolve credit control queries.
• Support pricing, terms requests and commercial approvals, maintaining accurate customer and supplier records
• Process WebPro orders, create and maintain customer accounts, and monitor online order queries.
• Help customers use WebPro and encourage adoption of digital ordering.