Enforcement Agent

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are looking for an enthusiastic and positive individual who is customer focused and committed to delivering a modern and effective service.

Specifically, we are looking to appoint an Enforcement Agent who will be responsible for undertaking enforcement activity in accordance with relevant legislation, statutory guidance and Council procedures. The postholder will support the effective recovery of unpaid debts, engage professionally with customers and stakeholders, and ensure all enforcement action is completed lawfully, fairly and sensitively.

This varied and challenging role requires a sound understanding of enforcement procedures, excellent communication and customer care skills, and the ability to act with professionalism, resilience and discretion when dealing with a wide range of customers, internal services and external stakeholders.

The successful candidate will be expected to carry out enforcement duties in line with the Taking Control of Goods Regulations, relevant statutory guidance, Council policies and procedures, and will be required to maintain accurate records, assess vulnerability and affordability, and ensure cases are managed appropriately.

If you are enthusiastic and have the necessary skills, knowledge, and experience to join our team we would like to hear from you.

There are 2 full time 37 hour vanacies available within the Enforcement Team. We are based in the city centre (Howden House) working on a hybrid model. Office attendance is required for training, meetings and to meet service requirements. This role is field based and requires face to face visits with customers

Please carefully read the job description and person specification for this post before completing your application.

If you would like to find out more about the post:

Please make enquiries about the role to Sam Bexon on 0114 2056247 or email Samantha.Bexon@Sheffield.gov.uk