Procurement Operations Administrator

• Pension 6% employer matched
• Annual leave 25 days + bank holidays
• Life assurance 2x base salary if in pension, (1x if not)
• Flexible working to support work-life balance
• Employee Assistance Programme
• 30% Serco Leisure Centre Discount
• Option to buy additional leave
• Charitable payroll giving
• A wide range of discounts
• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

Let's impact a better future, together. Apply today.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we're united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Location: Hybrid working with regular travel to Hook.

Salary: £32,000 to £36,000

• Support procurement governance meetings, reporting and compliance activities.
• Manage contract approvals, signatures and contract database administration.
• Act as a key user for systems including procurement platforms and DocuSign.
• Maintain supplier records, registers and critical procurement data.
• Support process improvements, training and adoption of procurement best practice.
• Provide day-to-day operational and administrative support to the Procurement team.

• Experience in administration, procurement, finance, customer service or a similar operational role.
• Strong organisational skills and excellent attention to detail.
• Confidence working with systems, data and multiple stakeholders.
• Good Microsoft Office skills, particularly Excel.
• A proactive approach with a passion for process improvement and accuracy.
• Experience with procurement systems, contract management tools, SharePoint, ServiceNow or DocuSign would be advantageous.

We're seeking someone who takes pride in delivering accurate, high-quality work.

• A-level qualifications (or equivalent) or relevant professional experience.
• Experience working within procurement operations, finance, administration, customer service or another high-volume transactional environment.
• Excellent attention to detail and a methodical approach to work.
• Strong organisational skills with the ability to manage multiple priorities.
• The ability to work independently while building effective relationships with stakeholders.
• A customer-focused approach and commitment to delivering excellent service.