Team Leader – Goods In and Warehouse

Salary Package: competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Role: Team Leader - Goods In and Warehouse (AM Shift)

Role purpose: The purpose of the Goods In and Warehouse Team Leader role is to have the responsibility for ensuring that all incoming and outgoing goods are accounted for and accurately recorded to guarantee traceability and auditability. In addition to manage the storage, handling, and movement of goods within the facility. This role is crucial for maintaining an organised warehouse, ensuring the safe and efficient movement of goods, and supporting overall operational requirements

• Responsible for the safe Loading/Unloading of all vehicles ensuring all relevant documentation is completed correctly.
• To ensure a high level of quality control and system accuracy on all customer IT equipment en-tering and leaving the facility.
• Responsible for the maintenance checks on all mechanical handling equipment (FLT's, PPT's etc.).
• Responsible for regular PI counts ensuring accuracy of all stockholding in the warehouse.
• Supervising a dedicated team within Recycling Services.
• Scheduling work for the team whilst ensuring that all OLA's/SLA's are achieved.
• Lead the team to achieve key performance indicators and targets, thereby ensuring the maxi-mum productivity of the facility, whilst maintaining efficiency and quality.
• To deliver SLA targets and work in tangent with the Service Desk to ensure customer require-ments and expectations are met within the operational facility.
• Responsible for any training programs regarding all processes and procedures, thereby ensuring total compliance to all relevant company policies such as (but not limited to) Health and Safety, Safe Systems of Work and the Traffic Management Plan.
• Ensure all staff maintain a high level of security awareness.
• To project a pro-active and positive attitude enabling continuous improvement and to maintain a friendly, professional service always to colleagues and customers alike.
• Attend regular Team Leader meetings and deliver team briefings to cascade information to your team

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Hours: 9.00 am - 5.30 pm Monday - Friday

• Demonstrable experience in a similar role (ideally in the ITAD sector) alternatively a highly moti-vated and adaptable individual who can be suitably upskilled, taking into account previous expe-rience.
• Possess a strong customer first work ethic and a continuous improvement mindset.
• Demonstrate excellent people management skills and the ability to motivate, develop and lead a team.
• Must have the ability to communicate effectively at all levels.
• Possess the ability to prioritise and manage multiple tasks in an accurate and timely manner, of-ten against deadlines.
• Must be able to obtain the Government and/or Police Security levels required in order to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts