Associate, Property Tax Operations

The role requires excellent organisational skills, attention to detail, strong communication skills, and the ability to manage multiple priorities and deadlines in a fast-paced environment. Full training will be provided.

• Minimum of 6 A*-C GCSEs, or equivalent.
• Excellent verbal and written communication skills.
• Ability to explain complex information clearly and concisely.
• Ability to multitask and meet strict deadlines.
• Excellent relationship-building skills.
• Strong attention to detail.
• Proactive, positive, andorganisedapproach to work.

• Previousexperience building andmaintainingclient relationships is preferred.

Working closely with the surveying team, the Executive, Surveyor Allocations is responsible for booking and coordinating property inspections for existing commercial clients. The role manages surveyors' inspection diaries, coordinates appointments efficiently across the UK, liaises with clients and internal stakeholders, and ensures the relevant documentation and information are available to support the surveying team.

• Proactively book surveyor inspections for existing commercial clients by telephone and email.
• Manage multiple surveyors' diaries, ensuring appointments areorganisedgeographically tomaximisesurveyor productivity and that appointment details are communicated accurately.
• Collect relevant supporting documentation from clients to support the delivery of services andmaintainaccurateclient records.
• Gather client health and safety requirements for surveyors and update spreadsheets and internal records asrequired.
• Communicate with clients and surveyors, both verbally and in writing, providing a high standard of client service.
• Manage client expectations and respond to initial queries, ensuring clients understand the inspection process and relevant timescales.
• Build andmaintainpositive working relationships with clients, surveyors, and internal stakeholders.
• Support client retention matters, liaising with the Surveying team and other internal departments to help achieve the best outcome for the client.

• Competitive Compensation and Benefits
• Business Connectivity Reimbursement (Phone/Internet)
• Gym Membership or Equipment Reimbursement
• LinkedIn Learning Subscription
• Flexible Work Environment
• Tuition Reimbursement After One Year of Service
• Accelerated Career Path
• Award-Winning Culture & Community Outreach

Good knowledge of Microsoft Office applications, including PowerPoint, Excel, Outlook, and internet applications.