Waiter

As a Waiter, you'll take ownership of your section during service, creating engaging and memorable experiences through thoughtful, knowledgeable and attentive service. You'll build genuine relationships with our guests, understand their preferences and ensure every detail of their experience reflects Rosewood's standards.

Alongside delivering exceptional service, you'll support and guide associates within your section, helping the team maintain an efficient and seamless operation throughout each service.

Food & Beverage - Services

• Deliver warm, genuine and engaging service, building rapport with guests and anticipating their needs and preferences.
• Take ownership of your section, ensuring service is delivered efficiently and consistently in line with Rosewood brand standards and restaurant procedures.
• Take and process orders, serve and clear food, prepare tables and confidently respond to menu and drinks enquiries.
• Resolve guest enquiries and concerns promptly and professionally, following through to ensure a positive outcome.
• Guide and support associates within your station, providing direction and contributing to their development during service.
• Maintain excellent communication with colleagues and management, sharing guest preferences, operational updates and any issues requiring attention.

• You're passionate about hospitality and take pride in delivering warm, genuine and highly attentive guest service.
• You have strong knowledge of restaurant service and can confidently discuss food, menus and drinks with guests.
• You're comfortable taking ownership of a busy restaurant section while maintaining attention to detail and high service standards.
• You build natural rapport with guests and understand the importance of recognising preferences, regular guests and VIPs.
• You're a collaborative team member who enjoys supporting and guiding colleagues to deliver their best.
• You're adaptable, organised and able to respond calmly and professionally to changing service needs, guest concerns and operational priorities.

At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel's warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.