Bar Supervisor

Department

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.

At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

Join the talented team at Scarfes Bar, one of London's most celebrated cocktail destinations and ranked No. 31 in The World's 50 Best Bars 2025. Inspired by the character and charm of a traditional drawing room, Scarfes Bar combines creative cocktails, live entertainment, and world-class hospitality in a truly unique setting. Reporting to the Outlet Manager, you will work alongside a passionate team dedicated to delivering exceptional guest experiences every day.

YOUR ROLE

As Bar Supervisor, you will play an important role in the day-to-day running of the bar, ensuring each service is well prepared, organised and delivered to a consistently high standard. You will support the team on the floor, maintain excellent product knowledge and help ensure quality drinks are delivered efficiently while meeting our guests' expectations.

Working closely with the Bar Manager and wider Food and Beverage team, you will support operational standards, stock and inventory management, guest relations and the development of associates while bringing Rosewood's values and culture to life.

HOW YOU'LL MAKE THE PLACE

• Deliver exceptional guest service, building genuine relationships with our guests and ensuring enquiries or concerns are handled courteously and efficiently.
• Take a hands-on role in managing the flow of service, supporting the team across different functions and ensuring the bar is fully prepared for each service.
• Lead daily pre-shift briefings, assign responsibilities and support associates with the preparation, service and menu knowledge required for a successful shift.
• Maintain strong knowledge of our food and beverage offering, recommending combinations and alternatives while sharing your knowledge through training and coaching.
• Support stock and inventory management, ensuring equipment, supplies, menus, wine lists and POS information are appropriately maintained and up to date.
• Coach, mentor and develop associates while reinforcing Rosewood values, operational standards and all relevant health, safety, licensing and hotel requirements.

COULD THIS BE YOU?

• You have strong food and beverage knowledge and can confidently recommend drinks, food pairings and alternatives to our guests.
• You are passionate about delivering exceptional guest service and building genuine, positive relationships.
• You are a hands-on supervisor who can confidently organise service, assign responsibilities and support the team during busy periods.
• You enjoy sharing your knowledge with others and supporting associates through training, coaching and mentoring.
• You are organised and comfortable supporting stock control, cash and account transactions, operational paperwork and daily bar procedures.
• You are flexible in your approach and committed to maintaining high standards of presentation, cleanliness, health and safety and responsible bar operations.

OUR BENEFITS

• 28 days paid holidays per annum including Bank Holidays
• Discounts on Food & Beverage
• Company pension scheme and life assurance
• Enhanced sick pay policy
• 12 complimentary room nights per year and F&B discount worldwide
• Up to 16 weeks paid parental leave
• Talent development opportunities
• Involvement in Corporate Social Responsibility programmes and wellbeing activities

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

About Us

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel's warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.