Apprentice Customer Service Administrator

Experience: Previous experience in an administrative role is preferred.
Communication Skills: Excellent verbal and written communication skills, with a professional phone and email manner.
Organisational Skills: Strong organisational abilities, with the capacity to manage multiple tasks and priorities simultaneously.
Attention to Detail: High level of accuracy and attention to detail in all tasks, especially in handling payments and bookings.
Technical Proficiency: Proficiency in using office software, including email, word processing, and spreadsheet applications.
Customer Service: A customer-focused approach, with the ability to handle inquiries and resolve issues in a courteous and effective manner.
Problem-Solving: Ability to think critically and solve problems efficiently as they arise.

All applicants MUST apply through the following link to be considered for this position:
https://www.findapprenticeship.service.gov.uk/apprenticeship/VAC2000057905

We are seeking a highly organised and efficient Customer Service Administrator to join our team. The ideal candidate will be responsible for managing incoming and outgoing communications, handling general inquiries, processing payments, and coordinating bookings for deliveries and assistive technology training. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.