Student Finance Officer

· Must be able to work flexibly in a team

· Experience working in a busy office or experience working in administration

· Provide excellent customer care for the department, including advice to internal and external customers

• Experience of managing, presenting and maintaining complex data

• Significant experience of working with the public in an environment where good customer care is a

guiding principle

• Experience of liaison with colleagues in various departments and levels across an organisation
Excellent organisational skills and time management

• Highly numerate

• Ability to supervise staff

• Experience

• Must have at least 5 GCSE's including Math's & English

• Experience of working in a student finance related environment

• Will need to be able to work under pressure and resilient.

• Experience of project work

• Wants to pursuit a long-term career in Student Finance

• Experience in the Education sector

• Experience chasing student debt

Essential:

Overall purpose

We are recruiting for a Student Finance Officer on a permanent basis. The role will be hybrid and the successful candidate will have ideally have experience working in the Education sector and have experience chasing student debt.

· Provide accurate and up to date financial guidance to students and potential students regarding student loans.

• Support students on their Student Finance application.

• Administer the payment of Student Support Funds and keep up to date records of the resulting financial transactions.

• Work to resolve any queries students may have with their student loan accounts.

• Deal with various SLC change of circumstances.

• Reconcile all funds distributed and provide management information as requested.

Essential:

• Support the delivery of an efficient and effective administrative, financial systems and procedures

for the student financial administration to ensure the accurate, complete and timely processing of

applications and payments

• Publicise student finance systems and procedures with curriculum and other support staff to

ensure correct guidance is given on funding available

• Produce regular reports for the management on the distribution and effectiveness of funds and to

advice on development and resource needs

• Ensure the smooth running of the student finances within the best practice of customer care