Director of Account Management - Telematics

On-site in Crewe·Full-time·Added 11 days ago (last checked 3 Oct)

Radius

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Overview

Job details

Full-time
Per the ad.

Benefits

25 days holiday + bank holidays
Paid annual leave, per the ad.
Cycle to work scheme
Commuter benefits named in the ad.

Requirements

Work on-site in Crewe
No relocation package mentioned.
Have senior-level experience
Director-level role.

Skills

Pay & benefits

What you'll get

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package.

Competitive salary
Bonus scheme
Car allowance
Family private medical cover
25 days holiday + bank holidays
Pension plan
Life assurance
Employee fuel card scheme (after 6 months)
Electric Vehicle salary sacrifice scheme (after 12 months)
Employee assistance programme
24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum
Time off for fertility treatment and in the event of pregnancy loss
‘Cycle to work’ scheme

And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, barista bar, games rooms, and more!

The role

Job Title: Director of Account Management - Telematics

Location: Arden Square, Crewe - in-office 5-days per week

We're looking for an experienced leader to take ownership of Account Management across our Telematics UK business.

This role carries direct accountability for how well we retain and grow our customer portfolio, which has a real and lasting impact on the business. You'll divide your time between leading a team and managing key relationships yourself.

What you'll do

Setting and running the retention and growth strategy for the Telematics UK customer portfolio
Driving revenue growth through cross-selling and upselling, and building a pipeline within the existing customer base
Leading, coaching and performance-managing your team (50 FTE) against commercial objectives
Personally managing a set of strategic accounts, including relationships at executive and C-suite level
Overseeing account reviews, profitability, and reporting on performance and forecasts to the Sales Director

Qualifications

Has led and developed a team within Account Management, Customer Success or Sales, including setting objectives and managing performance
Can show results against retention, revenue growth or commercial performance targets in a previous role
Has managed strategic B2B customer relationships, including direct contact with senior or C-suite stakeholders
Can explain how they have applied account growth, customer lifecycle or retention methodologies to a portfolio of accounts
Has coordinated work across two or more functions, such as Sales, Operations or Customer Success, to deliver a shared customer outcome

About Radius

Radius provides mobility, connectivity and technology solutions for businesses, including fuel cards, vehicle telematics and tracking, toll payment systems, and VAT recovery services for fleets.

Its integrated software combines fuel card and telematics data to give companies a complete fleet management system, serving sectors such as transport and haulage, construction and infrastructure, logistics, and bus and coach operators.

Industry: Business Services
Website: radius.com

In their own words

About the company & team

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Additional information

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

Global Female Health Policy & Female Health Champions
Pregnancy Loss and Fertility Treatment Policies
Endometriosis Friendly Employer (UK)
Women-focused gym & female health events
Mental Health First Aiders
Disability Confident Committed Employer (Level 1)
Race at Work Charter signatory
Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
Give as you earn scheme (payroll giving) and match funding

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

All open roles at Radius