Associate Content Designer

On behalf of UKRI, we are looking for an Associate Content Designer (Inside IR35) for a 6 Month hybrid contract based up to 2 days per week in Swindon.

As an Associate Content Designer, your role is to ensure our web content on ukri.org is of a high standard and is published in a timely way. You will help coordinate requests into the team and follow the standards and processes that underpin a usable, sustainable and accessible website.

Key areas of accountability

The Associate Content Designer works with other content designers and delivery team members on the editing and publishing of our core web content. This content includes funding opportunities, impact stories, publications, areas of investment and support, and news.

You will ensure content we publish on the website aligns with the web content strategy and meets UKRI's content quality standards. You will work closely with stakeholders and subject experts across the organisation to ensure web content is high quality, accurate and accessible.

Edit and publish new content and updates

• Use your professional expertise in content to review, edit and publish content, ensuring it meets user needs, house style and accessibility requirements.
• Source a broad range of imagery for use on the site, giving guidance to colleagues and ensuring image use meets accessibility standards and brand guidelines.
• Develop and publish HTML publications in support of our aim of reducing the number of PDFs we publish.
• Manage your daily workload using tools including our web helpdesk and Asana, operating within defined web team workflows and processes.
• Provide an on-call publishing service, participating in an out of hours rota.

Content standards and quality

• Review draft content in the content management system, working with the team to implement effective and efficient quality assurance processes.
• Monitor site performance and quality, highlighting and resolving issues to maintain standards.
• Carry out regular removal of content from the site as part of scheduled archiving activity, in line with the content retention policy.

Stakeholder management and relationships

• Actively participate in daily stand-ups to update on workload and share issues.
• Cover coordination of the web helpdesk on a rota basis, including allocating day-to-day workload of incoming web content requests, prioritisation and stakeholder engagement.
• Reschedule work based on new or changing priorities, reacting quickly and providing clear communication to colleagues.
• Build collaborative working relationships across the web team and the organisation.

Continuous improvement

• Support continuous improvement across the website, participating in content improvement projects.
• Work within and support Government Digital Service (GDS) standards.
• Support the continuous improvement of systems, workflows, planning and tools, helping to identify improvements to team processes and efficiency.

You will

• explain content decisions;
• work collaboratively;
• work independently after being given direction by more senior content designers;
• identify user issues and needs in relation to web content, escalating and discussing these with senior colleagues;
• support web team administration and publishing processes;
• engage with and contribute to UKRI and cross-government content communities.

Experience and qualifications

• Excellent editorial, proofreading and English language skills, with experience of editing and proofing written content.
• Strong organisational skills with the ability to work on multiple concurrent pieces of work with different deadlines.
• Experience following content processes, guidelines and standards.
• Excellent collaboration and interpersonal skills, with the ability to form effective internal relationships and networks.
• Ability to work flexibly in a fast-paced environment.
• An understanding of why accessibility matters in digital content, and willingness to learn and apply accessibility standards in your work.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a Disability Confident employer, UKRI encourage applications from disabled and neurodivergent candidates. Applications from candidates who identify as having a disability and meet the essential criteria for the role will be prioritised for review. Where application volumes are high, additional role-specific and desirable criteria may be applied as part of the shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".