Process Design Consultant (Adobe Transformation)

Role: Process Design Consultant (Adobe Transformation) - Contract Role

Seniority: Consultant - Senior Manager

We're looking for an experienced Process Design Consultant to support the next phase of a major Adobe transformation programme within a large retail organisation. You'll focus on designing future-state business processes, incorporating new digital capabilities and AI-assisted ways of working.

• Design and document future-state processes across customer planning and commercial operations

• Review existing processes and identify opportunities for improvement through Adobe capabilities and AI-assisted workflows

• Facilitate workshops with business stakeholders to define process requirements, dependencies and future ways of working

• Develop process maps and a prioritised backlog of improvement opportunities to support future transformation phases

Project duration(s): 3 months, starting asap

Location: Hybrid in London

• An independent consultant

• Experience designing and improving business processes within large transformation programmes

• Strong process mapping skills, including current-state and future-state process design

• Experience working on digital transformation programmes, ideally involving Adobe or customer-facing technologies

• Understanding of AI-enabled workflows, automation and their application to business process improvement would be advantageous