Bank Support Worker - Residential Addictions Service

Priory Beacon House - Residential Addictions Service
Salary £13.45/ per hour

Priory Beacon House is a therapy-led residential addiction treatment centre in Melton Mowbray, Leicestershire, providing structured support for adults recovering from substance and behavioural addictions. With 17 single-occupancy bedrooms and a calm, homely, community-focused environment, Beacon House delivers the Priory Flourish programme, offering evidence-based therapies including CBT, trauma-informed therapy, group work and wellbeing activities to help residents develop healthier coping strategies and rebuild their lives. As part of the Priory Group, Beacon House is committed to delivering compassionate, person-centred care within a supportive and collaborative team setting.

In this role, you'll be an important part of everyday life-creating a welcoming community through conversation, shared activities, and practical encouragement.

• Collaborative Support: Work closely alongside our therapy team and multidisciplinary colleagues, ensuring smooth communication and a unified approach to client care.
• Professional Boundaries: Build warm, positive relationships with clients while maintaining clear, safe professional boundaries to support their recovery journey.
• Daily Engagement: Guide everyday routines and activities, encouraging clients to participate actively and develop independence.
• Accurate Handovers: Maintain precise, objective daily notes and share critical insights to keep the wider team aligned.
• Safety & Dignity: Help maintain a secure, welcoming environment that strictly protects client confidentiality and wellbeing.

If you are adaptable, patient, and ready to help build a supportive environment right from the start, come and build something special with us.

Discover the Flourish approach:
See how we create life-changing spaces for our clients by exploring our Flourish Webpage Beacon House | Therapy-Led Residential Addiction Treatment in Melton Mowbray - Priory

We look for individuals with the right personal qualities and transferable skills. Experience in care, support, or a role focused on helping people is valuable, but a background in addiction services is not required to make an impact here.

• Compassion: A naturally empathetic approach and an understanding of the complex challenges faced by people experiencing addiction.
• Connection: Strong communication skills to build genuine rapport while maintaining clear professional boundaries.
• Teamwork: A positive, collaborative approach to working alongside both clients and multidisciplinary colleagues.
• Resilience: Deep patience, emotional stamina, and the ability to maintain a calm, reassuring response in challenging situations.
• Empowerment: The confidence to encourage client independence, respect individual choices, and champion recovery goals.
• Growth: A proactive willingness to learn, undertake training, and continuously develop your skills.