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Ground Floor Team Member

On-site in Barnstaple·Added 8 days ago (last checked 6 Oct)

Premier Inn

978 open roles

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Overview

Job details

Up to £13.06 an hour
Gross, as stated in the ad.

Requirements

Work on-site in Barnstaple
No relocation package mentioned.

Skills

Reception

Pay & benefits

What you'll get

Pay: Up to £13.06 per hour

Full training and support from day one

Opportunities to learn new skills and develop your career

Whitbread Benefits Card - up to 60% off Premier Inn rooms

Company pension and Save As You Earn scheme

Discounts on shopping, travel, cinema, supermarkets and more

The role

Ground Floor Team Member - Barnstaple Premier Inn

What you'll do

You are the first person many of our guests meet. And often the last before they leave.

As a Ground Floor Team Member, you'll welcome guests, help them check in, answer questions, serve breakfast or dinner and do whatever it takes to help their stay go smoothly.

No two shifts are quite the same. One moment you could be helping a family check in before their holiday. The next you might be serving breakfast, recommending somewhere local to eat or helping solve a problem for a guest.

As a Ground Floor Team Member, no two shifts look exactly the same.

Depending on where you're needed, you might:

Welcome guests and help them check in

Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks

Answer questions and help solve problems

Help keep the reception, restaurant and public areas looking their best

Support your teammates across the hotel when things get busy

Make sure every guest feels looked after from arrival to departure

This isn't a role where you'll spend your shift in one place. You'll be helping guests, supporting teammates and keeping the hotel running smoothly.

How you'll work

Contract: Fixed Term contract until January 2027- we don't do zero-hours contracts.

Hours: 20 guaranteed hours per week.

Location: Eastern Avenue, Whiddon Valley, Barnstaple, North Devon, EX32 8RY

Shifts: Includes evenings, weekends and busy guest periods.

You don't need hotel experience

Some of our best Ground Floor Team Members have joined us from retail, cafés, pubs, restaurants, leisure, travel and customer service.

If you're friendly, enjoy helping people and can stay calm when it's busy, we'll teach you the rest.

Apply today and help make every stay a great one.

If you:

Like being busy and working with people

Stay calm under pressure

Enjoy taking the initiative

Want a role where every day is different...

...then we'd love to hear from you.

Apply today and help make every stay a great one.

About Premier Inn

Industry: Hotels and restaurants
Website: premierinn.com

In their own words

About the company & team

You'll be joining a team that supports each other from day one.

We'll give you the training to feel confident in every part of the role, whether you're checking in guests, serving breakfast or helping someone who's had a long day and just wants to get settled.

As you build your experience, you'll have opportunities to learn new skills and explore different roles across Premier Inn.

All open roles at Premier Inn