Administrative Assistant

NHS Band 2:  Salary £25,272 pro rata per annum
                       (actual Salary: £12,636 per annum)

Contract Type:  Permanent

Location Base:  St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG

Hours Per Week:  Part time 18.75

We are looking for a motivated and organised Administrative Assistant to join our Facilities Services team. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a busy and varied environment.

Working as part of the Single Corporate Services model, you will provide administrative support across Facilities Services, with a primary focus on processing staff ID badges and access requests for Isle of Wight NHS Trust.

As an Administrative Assistant, you will:

• Process and maintain staff ID badge and access requests accurately and efficiently.
• Maintain electronic records and databases, ensuring information is accurate and up to date.
• Act as a first point of contact for enquiries received by telephone, email and in person.
• Welcome visitors and provide information, guidance and signposting to the appropriate department or team member.
• Support the wider Facilities Services administration team with a variety of clerical and administrative tasks.
• Contribute to continuous improvement initiatives across the department.

We are seeking someone who is:

• Professional and approachable.
• Customer focused and committed to delivering a high-quality service.
• Able to work independently as well as part of a team.
• Flexible, reliable and able to manage competing priorities.

As part of the Single Corporate Services team, you will support services delivered across both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust. The role is primarily site based and may occasionally require travel between locations in line with service needs.

This is a fantastic opportunity to join a supportive team and contribute to the delivery of efficient services that support patient care and frontline staff across the Trust.

Previous applicants need not apply. 

For full job details and person specifications, please refer to enclosed job description.

Essential

• GCSE English (or equivalent).  
• Experience of working in a customer service environment.
• Good IT skills, including Microsoft Word and Excel.
• Excellent verbal and written communication skills.  
• Strong organisational skills and attention to detail.  
• The ability to manage confidential information appropriately.

Desirable

• NVQ/BTEC Level 2 in Business Administration or equivalent qualification.