Infrastructure and Platform Engineer

On-site in Uxbridge·Full-time·Added 7 days ago (last checked 30 Oct)

PizzaExpress

352 open roles

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Our summary

Salary: £60,000 a year
About £3,780 a month after tax.
Work mode: On-site, Uxbridge
Contract: Permanent, full-time hours
Closing date: Apply by Friday 4 December

Skills

Requirements

What we're looking for

Windows Server, Active Directory, Microsoft 365, Entra ID and Intune
Azure and hybrid cloud environments
Networking including LAN/WAN, SD-WAN, Wi-Fi, VLANs, routing and firewalls
Virtualisation, storage, backup, monitoring and disaster recovery
PowerShell scripting and automation
Troubleshooting and root-cause analysis
Delivering technical change from testing through to implementation and handover.

Nice to have

Experience with technologies such as Cisco Meraki, Palo Alto, Fortinet, Veeam, HPE Nimble and Jamf would be a real advantage, alongside relevant Microsoft, Cisco, VMware, CompTIA or ITIL certifications.

The role

Behind every great PizzaExpress experience is technology that keeps our restaurants connected, our teams moving and our business trading.

We're looking for an Infrastructure & Platform Engineer to help keep that technology running brilliantly.

This is a hands-on role supporting a large, business-critical technology estate spanning around 360 UK and Ireland restaurants, 80 international sites, our bakery, London Hub and Restaurant Support. You'll work across cloud, networks, servers, identity, endpoints and infrastructure, while helping deliver the projects and improvements that keep our technology moving forward.

What you'll do

You'll own and improve key parts of our infrastructure, providing expert 2nd and 3rd line support while getting involved in everything from troubleshooting complex issues to delivering new restaurant openings, migrations and technology upgrades.

You'll:

Manage and improve our cloud, on-premise, network, server, storage, identity and backup platforms
Work across Microsoft Azure, Microsoft 365, Entra ID, Intune, Active Directory and Windows Server
Configure and troubleshoot LAN, WAN, Wi-Fi, SD-WAN, VLANs, routing, DNS, DHCP and firewalls
Support our Cisco Meraki, Fortinet and Palo Alto environments
Own platform health activity including patching, backups, upgrades, recovery testing and vulnerability remediation
Use PowerShell and automation to make everyday processes smarter and more efficient
Deliver infrastructure projects including new openings, refurbishments, migrations, refreshes and upgrades
Work with suppliers and internal teams to resolve technical challenges and continuously improve our infrastructure
Take part in the on-call rota and planned out-of-hours activity when required.

You'll bring solid infrastructure and IT operations experience within a multi-site environment, with the confidence to take ownership and get hands-on when something needs solving.

Hiring process

The careers FAQ names some stages: apply online through the careers site, receive an email acknowledgement, hear back within about 2 weeks, then attend an interview arranged by the talent team or hiring manager. It does not describe a full end-to-end process 1 interview

Candidates must bring evidence of eligibility to work in the UK (or Republic of Ireland for Milano roles) to interview.
New restaurant vacancies are usually advertised about 12 weeks before opening.

About PizzaExpress

PizzaExpress is a casual dining restaurant chain serving handcrafted Italian pizzas, where guests can book a table or order online for delivery or collection. The company operates more than 360 pizzerias and has expanded to 12 markets internationally.

Beyond its restaurants, PizzaExpress sells a cook-at-home range in supermarkets, runs PizzaExpress Live presenting more than 1,500 music shows every year across a number of venues, and launched the PX Records label in early 2023, staying true to its Soho and jazz roots.