Bodyshop Workshop Controller

Want an Even Better career, then join us!

Perrys are one of the UK's largest Car Retailers, having served customers since 1908 with multiple branches across the country. Official franchised dealer for many of the UK's most popular car and commercial vehicle brands, including Ford, Kia, Mazda, MG, Citroen, Peugeot and Vauxhall as well as emerging brands like BYD, Geely, Omoda, Jaecoo and Leap.

With a wide range of benefits on offer including:

• Pension
• Life assurance
• 30 days holiday (including bank holidays rising with service)
• Company discounts on cars and after sales services and products
• Wellbeing support including flu vaccinations, Mental Wellness Champions, Help@Hand from Unum and digital GP
• Sales Development Programme
• Perrys Extra Perks include a number of People First Recognition schemes rewarding our employees for going the extra mile including Customer Service Recognition, Regional Employee of the Quarter, High Flyers and Long Service recognition schemes.

Most of all you will be part of a team and a business with a family feel with a focus on people.

Hours of work: Perrys are committed to working with our employees for a focus on a good work life balance.

Perrys Workshop Controllers are at the heart of our business ensuring that we deliver an exceptional customer experience to every customer that visits one of our dealerships. So why not come and make your career Even Better.

Joining us as a Bodyshop Workshop Controller means you will be the key point of contact for our technicians within the aftersales function, providing them with support and guidance and improving the profitability of the department. It is crucial that you demonstrate our People First values through regular communication, going the extra mile, and ensuring the customer's experience at Perrys is as smooth as possible.

About the role:

As Workshop Controller / Quality Controller, you will be responsible for overseeing vehicles throughout the repair process, from initial strip and assessment through to final quality control and handover.

Your responsibilities will include:

• Managing and controlling the daily workflow within the workshop.
• Monitoring vehicle progress and ensuring repairs are completed efficiently and to agreed timescales.
• Carrying out thorough quality-control checks at all stages of the repair.
• Ensuring repairs are completed in accordance with approved manufacturer repair methods and technical information.
• Checking repair quality, workmanship, fit and finish before vehicles leave the workshop.
• Managing and controlling repair estimates, supplements and variations.
• Reviewing and approving additional repair requirements where appropriate.
• Working closely with estimators, technicians, parts departments and management.
• Ensuring all repair documentation and quality-control records are completed accurately.
• Identifying and resolving quality issues before vehicles are returned to customers.
• Ensuring correct procedures are followed for ADAS, calibration, diagnostics and other modern vehicle technologies.
• Maintaining a strong focus on safety, compliance and customer satisfaction.
• Supporting and maintaining the company's BS 10125 processes and standards.

About you:

The successful candidate will ideally have:

• Proven experience within the accident repair / bodyshop industry.
• Previous experience as a Workshop Controller, Quality Controller, Bodyshop Controller or similar position.
• Strong knowledge of accident repair processes and vehicle construction.
• Experience in workshop control and repair/quote control, including supplements and repair authorisation.
• A proven track record of approving and controlling repairs to a high standard.
• Excellent understanding of modern vehicle repair technologies.
• Knowledge of ADAS, diagnostics, calibration, EV/hybrid vehicles and modern vehicle repair systems.
• A strong understanding of BS 10125:2022 and quality-control requirements.
• The ability to interpret and follow manufacturer repair methods and technical information.
• Excellent attention to detail and a strong commitment to safe, high-quality repairs.
• Good organisational and communication skills.
• The confidence to challenge poor workmanship and ensure the correct repair process is followed.
• The ability to work under pressure while maintaining quality and efficiency.

Why join Perrys?

At Perrys we pride ourselves on our People First culture; people are at the heart of everything we do. We are passionate about continuing to build an environment where everyone feels valued, understands their important contribution to the business and is able to reach their full potential. We are committed to being a diverse, inclusive employer.

Any applications will be 100% confidential. Perrys operates a blind CV process in the support of our diversity strategy and objectives. This practice means that recruiting managers are not provided with any personal data such as name, sex or age prior to the short-listing process in order to minimise any unconscious bias.

No Agencies Please

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