Inquests and Claims Manager

On-site in Kettering·Full-time·Added today (last checked 12 Nov)

Northamptonshire Healthcare NHS Foundation Trust

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Our summary

Work mode: On-site, Kettering
Contract: Full-time
Closing date: Apply by Monday 30 November

Skills

The role

Job summary

NHFT is seeking an experienced and highly organised Inquests and Claims Manager to join our legal services team. This is a pivotal role providing expert management of the Trust's inquests, clinical negligence claims, public and employer liability claims, and indemnity arrangements.

Working closely with senior leaders, clinicians, NHS Resolution, solicitors, HM Coroner's Office and external agencies, you will ensure the Trust meets all statutory, legal and procedural requirements while supporting learning, risk reduction and continuous improvement across services.

The successful candidate will lead the Trust's response to coronial investigations and inquests, coordinate complex legal processes, manage claims from initial notification through to resolution, and provide specialist advice on legal, indemnity and governance matters. You will also play a key role in developing policies, delivering training, and producing reports that support organisational learning and assurance at Board and Committee level.

This role requires exceptional communication, analytical and organisational skills, together with the ability to work autonomously in a sensitive environment involving distressing and complex incidents. You will be comfortable advising senior managers and directors, managing competing priorities and building effective relationships with a wide range of internal and external stakeholders.

Main duties of the job

Manage a caseload of inquests and coronial matters for the Trust Manage a caseload of clinical negligence, employer liability and public liability claims in partnership with NHS Resolution and solicitors. Provide specialist legal and governance advice to senior leaders and clinical teams. Develop and review policies relating to claims, investigations and legal processes. Deliver training on inquests, legal processes and emerging legal developments. Produce governance reports and identify learning opportunities to improve patient safety and quality of care.

About us

NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.

NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.

At NHFT we believe that work should be rewarded in every sense which is why we are proud to an accredited living wage employer.

We aim to support financial wellbeing and create an environment where are people feel valued and able to thrive.

Job description

Job responsibilities

Please refer to the attached job description and person specification for full details of the main responsibilities for this role.

Person Specification

Qualifications

Essential

Diploma in Clinical Risk and Claims Management

Qualifications

Essential

3 A-levels or equivalent qualifications

Experience

Essential

oWorking knowledge and practical application of the NHSR procedures and protocols and Coroner's rules

Experience

Essential

oExperience of managing NHS inquests and claims handling work within tight timescales

Experience

Desirable

Knowledge and experience of handling claims/inquests within NHS mental health trusts

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).