Plasma Healthcare Assistant

• Extensive Induction and Training Programme
• Rotas published 6 weeks ahead of time.
• No night shifts.
• Payments for unsociable hours, overtime and meal allowances where applicable.
• Hybrid working arrangements - because NHSBT works nationally, we're able to offer hybrid working options that give you more flexibility to balance work with life.
• Flexible working options - we promote flexible working where the role allows. We're happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years' service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
• Supportive learning culture - we've fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It's open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support - we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

Read about our application process

Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking 'Apply' if you are viewing this advert on another site.

Please note, following changes to UK Immigration Policy from 31st December 2026, this role will no longer be eligible for Visa Sponsorship. We are therefore unable to consider candidates requiring sponsorship as it will not be possible to complete the process before this date. Please do not apply unless you have another means of establishing a right to work.

At NHS Blood and Transplant (NHSBT), our Plasma Collections team do something incredible every single day and we are looking for a Healthcare Assistants to join our Plasma Collections Centres. You will play a vital part in making sure our donors feel safe, special, and well cared for, and to create an experience that they will want to return to time and time again.

Plasma is part of your blood. It's rich in antibodies, which can be concentrated into immunoglobulin medicines. These medicines save or improve the lives of around 17,000 people in England each year. They're used to either boost immune system or calm down the immune system when it's attacking someone's own body.

In this crucial role, you will collect plasma while delivering the very best experience for donors and colleagues. Plasma is a vital blood product and a core part of our service through your work, you'll be helping thousands of patients across England.

As Plasma Healthcare Assistant, you will guide donors through the donor journey, from welcoming them to our service to carrying out pre-donation checks and confirming the donor's understanding of our process. Your duties also include venepuncture (putting a needle in an arm), managing adverse effects and making sure that the plasma collected meets our 'Good Manufacturing Practice' requirements.

Aside from the customer journey elements of the role, you'll take part in peer observation and training to support our continual development as a service. You'll also drive safe working practices across the board and help induct new team members.

You will have some experience in dealing with the public, handling sensitive information and delivering a high-quality customer service.

As well as being highly methodical, you should have excellent communication, team working and collaboration skills. You'll also be required to take on technical training and work varied shifts including weekends and evenings.

Being able to work under pressure and accurately follow instructions are both essential.

This post is for between 45 and 75 hours per fortnight (22.5 to 37.5 hours per week on average), to be agreed at the offer stage. Shifts may be on any day during the week and the rota will be given weeks in advance.

Shifts often follow these patterns:

• Monday & Tuesday: 11.40 - 19.40
• Wednesday: 08.40 - 16.40
• Thursday & Friday: 07.40 - 15.40
• Alternate Saturdays and Sundays: 07.40 - 15.40