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Systems Support Assistant

Hybrid in Milton Keynes +1·Full-time·Added today (last checked 12 Oct)

Network Rail

103 open roles

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Overview

Job details

£31,000 - £33,000 a year
Gross, as stated in the ad.
About £2,150 - £2,270 a month after tax.
Permanent contract
Full-time.
Hybrid
Office and home days — the ad has the split.
Apply by Friday 16 October
The date the employer’s listing closes.

Requirements

Be near Milton Keynes +1 for hybrid days
No relocation package mentioned.

Benefits

Season ticket loan
Commuter benefits named in the ad.

Skills

Requirements

Nice to have

Desirable:

Knowledge and understanding of Network Rail applications.

Pay & benefits

What you'll get

We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Flexible/hybrid working arrangements considered
Generous annual leave up to 28 days plus statutory days (role dependant), with the option to buy/sell days
Discounts at selected stations with your Network Rail pass
Defined benefit pension scheme
75% off leisure train tickets for you and your dependents (subject to T&Cs)
Interest-free travel loan for train and car park season tickets
Volunteer leave to make a positive impact

Plus more....

The role

What will you be doing?

Maintain and update reference data for a set of Network Applications to preserve and promote their accuracy, completeness and integrity.
Manage the creation, transfer and validation of data to and between Network Rail and external systems.
Assist with the implementation of systems development by conducting user acceptance testing.
Assist the Systems Support Analyst in the provision of business support.
Manage the Service Now call system on behalf of the team, allocating calls to the appropriate team member.
Monitor performance and availability of a set of Network Rail applications on behalf of business users.
Provide system administration with regard to access, security, and reporting.
Assist in the identification and implementation of quality and efficiency improvement/change initiatives.
Undertake the role in a way that is consistent with and reinforces Network Rail's values and behaviors.

Vacancy Details

Duration: Permanent x 2. 35 hours per week, Hybrid working of 60% in the office.

Location: The Quadrant, Milton Keynes or Manchester Square One.

Band & Salary: Band 5 £31,000 to £33,000

Your experience and skills

Think you're who we are looking for? Apply today to join our team!

Essential:

Experience of working in a business support environment.
Good analytical skills in a technical or systems related environment.
Educated to A level standard or equivalent.
High level of computer literacy including ability to query and manipulate data.

Contact

If you have any questions or reasonable adjustments, please contact RSResourcing@networkrail.co.uk

About Network Rail

Industry: Transportation
Website: networkrail.co.uk

In their own words

About the company & team

About Network Rail...

Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.

If you're ready to make a real difference, we'd love to hear from you!

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