Route Performance Analyst

Join Western Route's Train Performance Analysis team and turn complex data into insight that improves train service performance.

As a Route Performance Analyst, you will lead analysis and forecasting projects, using tools such as Power BI, BusinessObjects and Excel to identify trends in delay, disruption and timetable performance. You will work with Network Rail colleagues and passenger and freight partners, presenting clear findings and recommendations that support informed decisions and effective improvement.

The role is based in Swindon, with some time each week at Western House. If you have strong analytical and communication skills and are keen to improve railway performance, we would like to hear from you.

12 month Fixed term Contract Opportunity with the potential to be extended.

Closing date: 9th November 2026. Late applications will not be accepted. 

This role requires working in the office for a least 60% of the working week 

To submit your application, click apply now. For tips to help you prepare and apply click here

We want to ensure everyone has an equal opportunity. Therefore, should you require any reasonable adjustments/modifications, please do let us know by including within your application.

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

Our Drugs and Alcohol Standard has changed. All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5-year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced. 

• Produce and distribute data required by the centre, Area General Managers' teams, internal and external stakeholders for the monitoring and analysis of train performance.

• Provide the necessary data, information and analysis necessary to support performance improvement plans and strategies.

• Analyse and identify trends in performance using statistical analysis techniques. 

• Act as a day -to-day central focus for performance improvement procedures and processes.

• Manage the route's PfPI and Management Business Review (MBR) process.

• Manage the Performance systems in maintaining accurate, consistent, current and detailed performance information for the dissemination throughout the route.

• Carry out the role of 'senior user' of Performance Packages and monitor and review the functioning and integrity of performance data system.

• Follow the Performance Manual, maintain and develop it for all ongoing performance-reporting requests, in conjunction with the centre and other routes.

• Provide advice to internal and external stakeholders on Joint Performance Improvement Plans (JPIPs) and consequence of these in operator performance

• Develop joint performance reports with Network Performance and relevant operators

• Review Performance Improvement Plan and JPIP commentaries from operations to inform joint performance review

• Educated to A level standard in English and Maths
• Intermediate/advanced knowledge of appropriate IT packages
• Strong analytical/statistical skills or aptitude
• Strong organisation and time management skills
• Full understanding of the PfPI process
• Good communication skills (verbal and written)
• Customer focused
• Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail. You should demonstrate your personal dedication to safety within your application. 

• Presentation skills
• Knowledge of railway performance management systems

Not sure if you meet all the requirements? Let us decide. Some of these criteria may be learnt in role. Therefore, if you do not meet all the criteria, please submit your application. We will screen your application against these criteria to assess the best match.