Roster Clerk (Maintenance/Works Delivery)

Essential

• Excellent knowledge of national rostering principles

• Previous successful experience in prioritising workloads and delivering to deadlines

• Ability to demonstrate excellent interpersonal and communication skills

• Previous successful experience of analysing data and producing reports

• Understanding of conditions of service applicable to rostering

• Understanding of roster systems

• Demonstrable ability to accurately manage data and attention to detail

• Previous successful experience of working in a team and engaging with virtual team members 

• Able to demonstrate good general IT skills

Desirable

• Understanding of pay arrangements for rostered staff
• Geographical knowledge of the route 
• Knowledge of the UK rail industry

Salary - £30,119

Here are a few of the benefits we offer:

• Generous annual leave entitlement
• Choice of pension schemes
• Discounted leisure train travel for you and your family
• 75% subsidy on Rail and Underground season tickets
• 5 days paid volunteer or carers leave
• My Benefits platform - giving national and local discounts on retailers, gym membership and more

This role is responsible for compiling, maintaining and publishing accurate employee rosters using the Corporate Rostering Tool, ensuring full compliance with national rostering principles, company policies and operational standards. The post holder will prepare and manage daily and weekly rosters, coordinating cover for sickness, annual leave, training, medicals, interviews and other special arrangements, while working closely with local managers to validate roster data. They will also manage short notice changes, communicate updates to employees and line managers, and resolve roster-related queries efficiently and professionally.

In addition, the role will oversee leave records, support annual leave planning, and ensure safety-critical competencies and training requirements are built into rosters so that all shifts remain fully covered. Responsibilities include monitoring competency data, completing pre and post payroll checks, submitting late changes to payroll, and analysing fatigue information to flag potential risks. The position also involves providing accurate data to support reporting requirements, contributing to safe, compliant and effective operational delivery.

1. Compile and publish agreed rosters using the corporate rostering tool in accordance with Maintenance Rostering Principles, company policies and standards.
2. Prepare rosters for weekly rostered duties. Covering sickness, annual leave, training, briefing and special arrangements. Liaise with relevant line managers to crosscheck roster data.
3. Manage short notice roster alterations liaising with all affected employees and line managers, including gaining verbal confirmation where necessary. Respond to and resolve any queries relating to roster issues. 
4. Make roster arrangements for medical examinations and interviews. 
5. Make roster arrangements for safety critical competence expiries, training plans, training courses and briefings.
6. Monitor competency data so that no base roster shifts are left uncovered due to expired competencies. 
7. Liaise with associated Competency Delivery Specialist on maintaining competency records.
8. Gather and analyse fatigue data and highlight issues to the relevant line manager.
9. Provide information and data to support the route and delivery unit reporting requirements. 

This is a 12 month fixed term contract with the potential to be extended.

Grade - Band 5 (Role Clarity Contract)