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Lead Systems Thinking Manager

On-site in Milton Keynes·Full-time·Added today (last checked 30 Oct)

Network Rail

158 open roles

Our summary

Salary
£71,163 - £93,819 a year

About £4,320 - £5,410 a month after tax.

Work mode
On-site, Milton Keynes
Contract
Permanent, full-time hours
Experience
Senior level
Closing date
Apply by Wednesday 11 November

Skills

Requirements

Nice to have

  • Educated to degree level in a relevant discipline or equivalent demonstrable experience
  • Completion of Managing Successful Programmes (MSP) qualification
  • Professional project or programme management membership
  • Experience with industrial relations during change programmes 
  • Formal qualifications in change management 
  • Knowledge of/experience in the UK rail industry
  • Experience and understanding of transport organisations - but don't be put off if you have deep knowledge of systems thinking but not the sector.

Pay & benefits

What you'll get

Salary: £71, 163 - £93, 819 (depending on experience)

Network Rail Benefits - To find out about what benefits we offer, click here

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

***Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****

The role

  • Be able to travel nationally on a regular basis, often staying overnight 
  • Relevant experience in the successful management of major and complex change programmes 
  • Proven experience in applying Systems Thinking methodology
  • Proven experience in business improvement and business change management approaches
  • Highly developed influencing, negotiation and relationship building / partnering skills with experience working with Executive Directors, Functional Directors and 3rd party senior colleagues. 
  • Proven ability to analyse and evaluate complex data to drive decision making from executive level to local leadership.
  • Experience in managing (directly or indirectly) cross-functional teams in a customer-focused environment with evidence of enabling teams to meet their challenges.
  • Knowledge of the principles of investment processes and procedures.

What you'll do

  • Delivery of the Systems Thinking Partnership's Business Plan, including continuing to develop and grow the service offering and team capability.
    Build effective relationships with Functional Directors, Executive Directors and other seniors takeholders to enable successful delivery of Systems Thinking Programmes.
  • Delivery of Systems Thinking programmes to time, quality and cost to achieve strategic objectives.
  • Monitor the budget to successfully deliver programmes to cost.
  • Coach Functional Directors, Executive Directors and other senior stakeholders in Systems Thinking methodology, enabling practical application of Systems Thinking in their area of the business.
  • Develop, lead, and manage Systems Thinking Specialists who are responsible for the delivery of projects to the established quality and timescales.
  • Manage resource plans across a programme, enabling each project to be successfully resourced.
  • Deliver the business change across the programme enabling successful benefits realisation.
  • Establish appropriate governance for programmes, enabling effective reporting, control and decision making is in place.
     

Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

What does the average day look like?

As a Lead Systems Thinking Manager, no two days are the same. You'll be right where the work happens - guiding systems¿thinking interventions, supporting teams, and helping the business solve complex, real¿world problems.

Your day will mix hands¿on analysis and practical delivery. You might be mapping a system with frontline teams in the morning, then working with senior leaders in the afternoon to test options or unblock a critical decision.

Collaboration is constant. You'll work closely with stakeholders across regions and functions to keep programmes moving, aligning work, clearing risks, and making sure interventions deliver the outcomes they're meant to.

A central part of your day is leading and coaching your Systems Thinking Specialists or intervention team members. You'll help them shape their interventions, build capability, and maintain high standards across multiple programmes.

You'll also take responsibility for your intervention's governance and progress tracking - ensuring work stays on course, benefits are realised, and change embeds for the long term.

In short: you'll analyse, support, coach, coordinate and drive delivery - enabling teams across the railway to solve problems systematically and deliver real improvements.

Key Accountabilities

Closing date: TBC - Late applications will not be accepted.

Location: Base locations can be subject to further discussions with the hiring manager. Please provide your home location when submitting your CV.  Being able to travel is a requirement, with some overnight stays depending on individual assignments. For roles based from our Milton Keynes office you will need to live within 90 minutes of The Quadrant office in Milton Keynes.

You can visit Evenbreak's Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please contact Ben Sutcliffe or add a note to your application.

What does our recruitment process look like?

  1. Once you have applied, our Recruitment Specialist will look at your CV.
  2. If your experience matches what we're looking for, you will be contacted by our Recruitment Specialist.
  3. We expect interviews to be held between the end of XXXX
  4. For further information, please contact Carl Duranthon (Carl.Duranthon@networkrail.co.uk) 

Who are we looking for?

  • We're looking for bold, capable leaders who thrive in complexity and have the ability to apply systems thinking, build trust, cut through noise, and help teams solve problems that really matter.
  • You're curious, energetic and hands¿on. You listen, question, challenge and uncover what's really driving performance. You're comfortable influencing senior leaders and supporting frontline teams in equal measure.
  • You'll be a motivating leader for your Systems Thinking Specialists - someone who can coach, guide and lift capability across multiple programmes.
  • Most of all, you're driven by impact. You want to make things better, help people think differently, and deliver improvements that last. 

About Network Rail

Industry
Transportation

In their own words

About the company & team

We've built a proven systems thinking methodology that empowers the colleagues closest to the work to understand problems, test solutions, and deliver exceptional results for customers and the business. It's already driving major results, and systems thinking is rapidly becoming the organisation's preferred approach for meaningful, sustainable change.

A dynamic group transforming how the railway operates. We work with business leaders on complex organisation and industry wide change. As we move towards Great British Railways, the team are playing a pivotal role in embedding systems thinking into future operating models.

From executive leaders to frontline teams, our Systems Thinking teams drive improvement across the network - supporting all parts of our industry, including Integrated Business Units, maintenance, operations, control, stations, and more. We're at the heart of transforming how the railway works.

If you're ready to make a real difference, we'd love to hear from you!

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