Utilities Audit Scheduler

On-site in Manchester·Full-time·Added 1 month ago (last checked 12 Oct)

Network Plus

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Overview

Job details

£28,000 a year
Gross, as stated in the ad.
About £1,970 a month after tax.
Full-time
Per the ad.

Requirements

Work on-site in Manchester
No relocation package mentioned.

Skills

Customer Service

The role

As a Scheduler, you will be responsible for effectively planning and coordinating the Company's work through communication with internal and external customers, as well as the management of the business and client database systems.

What you'll do

Take ownership of the workstreams, coordinating the work from receipt, through to job completion
Schedule work orders in accordance with SLA's, whilst optimising travel routes and increasing productivity
Provide customer service to both internal and external customers via telephone and webchat
Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
Ensure that all the client and operational requirements are met in a professional and efficient manner
Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
Ensure that safety issues are reported in line with Company procedures

About Network Plus

Network Plus is a specialist infrastructure services group that designs, builds and maintains complex utility and infrastructure assets across water, wastewater, power, gas, transport, fencing, district heating and vegetation management. Working in partnership with leading utility providers, it combines skilled people, strong governance and a safety-first culture to deliver both planned capital works and rapid-response delivery.

The Network Plus Group also comprises Go Traffic Management (GTM), Littlewood Group, Environmental Solutions Plus and Claret Civil Engineering, with a joint headquarters in Worsley, Greater Manchester. The group emphasises sustainability, health, safety and wellbeing (with ISO 45001, ISO 14001 and ISO 9001 certifications), and customer service at the heart of its delivery.

Headquarters: Worsley, Greater Manchester, United Kingdom
In the UK: Worsley
Website: networkplus.co.uk

In their own words

Additional information

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

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