Team Planning Scheduler

Experience in rota planning or workforce scheduling
Strong numerical and analytical skills
Proficient in excel and workforce management systems
Good understanding of labour cost control
Strong organisational skills
Experience in hospitality, retail or leisure would be desirable.

The specialist role of the Team Planning Scheduler is to support our Resort Teams by accurately forecasting, reporting, analysing and rostering our team including with, ultimately ensuring we deliver the right team in the place at the right time.

This role will play a pivotal role in short and long term planning.

Produce accurate weekly rotas and forecasted demand

Align staffing levels with sales forecast
Monitor and adjust schedules in response to absence, demand changes and business needs
Ensure fair and consistent and allocation of hours
Ensure schedules comply with working time directive
Identify risks to budget
Maintain accurate workforce within scheduling systems
Maintain accurate records of absence, holidays and shift changes
Communicate rota changes effectively

For this specialist role, you should have previous experience in team planning and forecasting, it is desirable if you have experience with volume rostering and with a strong knowledge of the SAM platform. You will be working with lots of Leaders across many departments, therefore able to build, develop and enhance current working relationships with all Leaders of the business. You should enjoy taking ownership of challenges and competing tasks, with an eye for accurate detail and be a driver of change with a lean thinking mindset.

You should have the ability to plan, manage and execute effective rosters, be well organised, understand designated budgets to work within a financial framework and a structured environment.

Overtime costs

Forecast vs actual hours

Compliance with working time directive
Efficiency improvements

GENERAL DUTIES & KEY ACCOUNTABILITIES