Governance & Reporting Manager

The extras you’ll get 

There are all sorts of employee benefits available at Nationwide, including: 

• 25 days holiday, pro rata 
• Private medical insurance 
• A highly competitive pension to help you build a strong foundation for retirement 
• Access to an annual performance-related bonus 
• Training and development to help you progress your career 
• A great selection of additional benefits through our salary sacrifice scheme 
• Life assurance to provide peace of mind for you and your loved ones in the event of your death 
• Wellhub – access to a range of free and paid options for health and wellness 
• Up to 2 days of paid volunteering a year 

Banking – but fairer, more rewarding, and for the good of society 

We forge our own path at Nationwide. 

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. 

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. 

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. 

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.  

What to do next 

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.  

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.  

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy. 

If you want to find out more about using AI in our recruitment process, please read more here. 

Disability Confident  

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.  

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.  

Apply safely with Nationwide 

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam. 

The hiring manager for this role is Kirstie Hamilton, and the main recruitment contact is Sameena Rehman.

What you'll be doing

You will provide support and advice to function risk committees, forums and Tier 1 Executive meetings, ensuring they operate to high governance standards. You'll oversee senior risk committee inputs, ensuring papers are clear, use the appropriate templates, present the function's view objectively and meet governance requirements.

You'll track action plans arising from second and third-line activity, ensuring actions are completed in a timely way and progress accurately reported. You will support Executives and Material Risk Takers to evidence compliance with group governance requirements over risk and control.

You will design and deliver processes that keep your stakeholders informed of regulatory activity and relevant internal and external standards, including the Senior Managers Regime. Alongside this, you'll provide secretariat services, including agendas, meeting arrangements, packs, minutes and action records, and look for opportunities to make improvements. You will also be responsible for supporting a range of MRTs with governance activity outside of formal committee structures.

You will be required to take minutes during meetings, or review and provide feedback on draft minutes created by another team member, ensuring consistent delivery of comprehensive and well-judged minutes that meet governance and evidential standards. You'll monitor governance framework compliance, influence improvements and report on actions following breaches of board or executive trigger or limit levels.

This is a role that spans across Retail and Group Customer Operations, and you'll collaborate across Risk, Governance and business teams and provide direction, coaching and support to colleagues as a senior member of the team.

About you

We're looking for someone who is structured, self-motivated and comfortable operating with senior stakeholders. As a minimum, you'll have:

• Strong governance, committee or secretariat experience, with a good understanding of governance frameworks and regulatory record-keeping expectations

• The ability to think strategically and analytically while applying a creative and pragmatic approach to improvement

• Exceptional written and verbal communication, presentation, listening and minute-writing skills.

• Excellent planning and organising skills, with high attention to detail and the ability to manage an annual meeting and committee cycle

• Proven ability to influence at all levels, providing appropriate feedback, support and challenge.

• Previous experience of quality assurance and risk management, with working knowledge of an enterprise risk framework

• Strong knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Visio

• In-depth knowledge of the Senior Managers Regime and the confidence to interact effectively with senior and executive level management

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death
• Wellhub - access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Banking - but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

If you want to find out more about using AI in our recruitment process, please read more here.

Disability Confident

We're not just guided by data, we're driven by the real experiences of our people. We're a Disability Confident Level 3 Leader, the highest level.

That's why we're constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we're here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.

Apply safely with Nationwide

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don't be conned by a job scam.

The hiring manager for this role is Kirstie Hamilton, and the main recruitment contact is Sameena Rehman.