Food & Beverage Team Member

On-site in Welshpool·Part-time·Added yesterday (last checked 12 Oct)

National Trust

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Overview

Job details

£12.75 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time.
Apply by Sunday 25 October
The date the employer’s listing closes.

Benefits

Up to 10% employer pension
Paid in by the employer, per the ad. The legal minimum is 3%.
Season ticket loan
Commuter benefits named in the ad.

Skills

Mentoring

The role

Summary

We're looking for Food and Beverage Team Members! The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

This location is in a rural area, so please think about how you'd get here for work, before applying for the job.

Salary: £12.75 per hour

Contract Duration: Fixed term until 30th April 2027

Contract Type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible.

Working Pattern: Shifts will vary and include both weekday and weekend working, with the expectation to work every other weekend to ensure a fair rota. Please consider this before applying. Hours will be more limited during quieter months and increase during the busier season. Working during peak periods, including Bank Holidays, Easter and the festive period, is also expected. We are closed on Christmas Day and Boxing Day.

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Mae cyfieithiad Cymraeg yr hysbyseb hon ar gael yn y atodiadau.

What it's like to work here

We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

To find out more about what it's like to work in a food and beverage team for the National Trust,

We're proud of the role the Welsh language plays in the places and communities we care for across Wales. Whether you're a fluent Welsh speaker, a learner, or completely new to the language, we'll support you to develop the skills and confidence needed for your role and to engage with Welsh language and culture as part of working at the National Trust.

What you'll be doing

As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial.

You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

No experience is needed, but we'd love to hear from you if you're:

happy to work in a team or on your own initiative
a people person, who cares about giving great service
enthusiastic and willing to learn

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places