Plumbing, Heating & Bathroom Sales Manager

We have an opportunity for a Plumbing, Heating & Bathroom Sales Manager to support our branch network on a full-time, permanent basis.

The successful candidate will have a strong background in plumbing and heating, along with buying and sales experience, and a proven ability to deliver effective category strategies for plumbing, heating and bathroom products to both trade and DIY customers.

Myers Building & Timber Supplies operates 17 branches across Yorkshire and is part of the family-owned Myers Group. We are seeking a motivated, strategic individual with a 'can-do' attitude to join our committed and experienced team. This is an excellent opportunity to become part of a successful, family-run business with strong ties to the local community.

Duties and Responsibilities include

• Contribute to the delivery of the MBTS sales and margin targets whilst maintaining a value proposition for the customer
• Contribute to a proactive culture of H&S, ensuring everyone in the team complies with the Company HSE policies and procedures.
• Using the information systems provided, proactively identify and address 1) Zero spending branch accounts, 2) Declining branch customers, 3) Slow moving & dead stock, 4) Opportunities to increase basket spend e.g. upselling, impulse buys, 5) Opportunities to grow market share
• Set a high standard of customer service within the branch, thereby sustaining customer satisfaction and loyalty: 1) Maintain direct relationships with key MBS branch accounts; liaise proactively with customers on a day-to-day basis to fulfil their requirements, 2) Understand and solve customers' problems, 3) Identify and address areas where service can be improved.
• Apply various sales skills to capitalise on commercial opportunities through negotiation of prices.
• Pro-actively seek new business by targeting a combination of Myers Building Supplies existing customer base and prospective customers.
• Effectively deal with quotations for products; compiling information on the desired products including prices from external suppliers and ensure all quotations are followed up to a conclusion.
• Liaise between the suppliers, the branch and customers to efficiently answer general enquiries concerning deliveries and production.
• In liaison with the Category Manager and Stock team, manage the stock profile, min/max levels, stock counting and stock availability to ensure that there is always a credible range.
• Manage the merchandising, liaising with the relevant suppliers for any equipment, POS and practical support
• Ensure that the Business Development Managers and central sales teams are kept informed of any relevant customers/projects.
• Attend meetings and group discussions where required.

Skills and Attributes

• A background in Plumbing and Heating and Commercial awareness.
• A proactive nature with a desire to achieve results.
• The ability to build and maintain positive customer relationships
• Strategic thinker with a 'can do' attitude.
• IT literate.
• Ability to plan, prioritise and organise own workload.
• Good time management and the ability to work under pressure and to tight schedules.
• A professional attitude and demeanour.
• Experience of trade merchants.
• Excellent communication skills, both verbal and written.
• Must be self-motivated, have strong interpersonal skills and can solve problems at source.
• Must possess excellent organisational skills and good time management.
• Must be self-driven, genuine with a positive attitude and clear focus.
• Must be sufficiently mobile and flexible to work beyond the call of duty to achieve results.