Business Analyst (Retail)

We are looking for an experienced Business Analyst with a strong retail background, ideally with e-commerce experience, to join a growing and scaling retail organisation based in the City of London. This is an excellent opportunity for a well-rounded BA who can work across business and technology teams to support business change, improve processes and help drive operational efficiency within a fast-paced retail environment.

The successful candidate will have strong end-to-end Business Analysis skills, including requirements gathering, stakeholder management, workshop facilitation and as-is and to-be process mapping. You will be confident engaging with stakeholders at all levels, understanding business challenges, identifying opportunities for improvement and translating business needs into clear, actionable requirements. Experience producing business requirements documentation, user stories and acceptance criteria is essential, alongside the ability to work collaboratively with Product Owners, Project Managers and technical teams.

Contract Details: City of London | Outside IR35 | Contract Opportunity