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Store Detective

On-site in Brighton +2·Full-time·Added yesterday (last checked 31 Oct)

Mitie

1681 open roles

Our summary

Salary
£15.91 an hour
Work mode
On-site, Brighton +2
Contract
Full-time
Closing date
Apply by Tuesday 10 November
Commute
Cycle to work scheme

Skills

Requirements

What we're looking for

Candidate must have 5 years trackable working history in UK and a valid SIA front line license

Pay & benefits

What you'll get

Pay - £15.91

The role

Our client is the UK's premier high street retailer. As a Store Detective, you will operate across their network of stores and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client.

What you'll do

Observe, deter and arrest those taking part in criminal activity in line with Theft Act.

Follow ASCONE process.

Work with SOC CCTV operators to Identify and stop offenders.

Liaison with the police forces and other crime prevention partners, in the areas you will be operating, will be key to keeping up to date with crime trends in the area.

Build local network to identify and disrupt crime.

Report incidents accurately and in a timely fashion.

Occasionally attend court to provide evidence.

How you'll work

M&S Store detective 45 hrs per week,. 5 days a week including weekends

Location - Worthing Brighton Eastbourne. Must have own Transport and be flexible

Main Duties

All travel paid for. Public Transport and/or Car mileage

JOB OVERVIEW

M&S discount (20%) after 6 months employment

What we are looking for

  • As no two days at our client's regional stores are the same, you will need to be highly adaptable.
  • You will remain calm under pressure and react quickly in challenging situations.
  • Experience in a customer facing with a strong customer service background.
  • Strong communication skills (both written and verbal), preferably with a GCSE of equivalent in English
  • Proactive and forward-thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices.
  • Strongly self-motivated individual possessing a can do attitude and a drive to learn.
  • A positive, outgoing personality looking to be part of a strong and established team.
  • It is essential that you are SIA licenced - store detective experience is highly desirable.
  • Exceptional observational skills; ability to handle sensitive situations and to make quick decisions.
  • Confidence to challenge people when necessary.

Why join us?

  • Great Pay & Benefits: Earn £15.91 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
  • Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.

About Mitie

Mitie serves more than 3,000 customers across the public and private sectors, from banks and retailers to hospitals, schools and critical government strategic assets, and reported £5.6bn revenue in FY26 with 77,500 people.

The company takes care of its customers' people and buildings by delivering core services and deploying advanced technology, and it also publishes insights such as its Net Zero Navigator and ESG reporting, having operated at net zero for Scope 1 and 2 emissions by the end of FY25 under its Plan Zero programme.

Industry
Facilities management
Employees
77,500
In the UK
Glasgow
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