Facilities Management Admin/Coordinator

On-site in Glasgow·Full-time·Added 11 days ago (last checked 2 Oct)

Mitie

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Overview

Job details

Full-time
Per the ad.
Apply by Monday 2 November
The date the employer’s listing closes.

Requirements

Work on-site in Glasgow
No relocation package mentioned.

Skills

Pay & benefits

What you'll get

Opportunity to work within a professional and supportive facilities management team.
Ongoing training and development opportunities to support your career progression.
Competitive salary and benefits package based on qualifications and experience.

There's a place for you at Mitie, join us today!

The role

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Workplace Facilities Coordinator who will act as the customer-facing representative for our MOD FDIS Contract, ensuring seamless facilities management support and delivering an exceptional workplace experience for building occupants.

What you'll do

Act as the primary point of contact for all facilities management-related queries, requests and issues.
Build and maintain strong relationships with building occupants, ensuring a high standard of customer service and satisfaction.
Log, monitor and chase work orders on behalf of clients, ensuring issues are directed to the correct teams and resolved promptly.
Conduct regular floor walks to maintain a clean, tidy and professional working environment, reporting any concerns as required.
Support workplace health and safety procedures, including playing an active role during fire emergencies in line with building procedures.
Proven experience within a customer service, facilities management or workplace support environment.
Excellent written and verbal communication skills with the ability to engage effectively with individuals and groups.
Experience using CAFM and Maximo systems, including logging jobs, raising purchase orders and running reports.
Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities.
Proficient in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook, with the ability to support printing and audio-visual solutions.

Better places, thriving communities

ROLE: Workplace Facilities Coordinator
HOURS: Full Time
LOCATION: Glasgow

Role Responsibilities:

Required Qualifications: Applicants must meet the below defined requirements for the role.

About Mitie

Mitie serves more than 3,000 customers across the public and private sectors, from banks and retailers to hospitals, schools and critical government strategic assets, and reported £5.6bn revenue in FY26 with 77,500 people.

The company takes care of its customers' people and buildings by delivering core services and deploying advanced technology, and it also publishes insights such as its Net Zero Navigator and ESG reporting, having operated at net zero for Scope 1 and 2 emissions by the end of FY25 under its Plan Zero programme.

Industry: Facilities management
Employees: 77,500
In the UK: Glasgow
Website: mitie.com

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