Complex Repairs Surveyor

This role manages technically complex repairs across a residential housing portfolio, taking ownership of cases from diagnosis and specification through to contractor management, cost control, quality assurance, and completion. You'll utilise strong building pathology expertise to resolve structural defects, water ingress, subsidence, drainage and roofing failures, disrepair cases, and insurance-related reinstatement works.

• Major Works Surveyor
• Complex Repairs & Building Pathology

• Lead the project management and delivery of technically complex repair projects across a residential housing portfolio.
• Take full ownership of cases from initial diagnosis and investigation through to final completion and sign-off.
• Undertake detailed property inspections to diagnose building defects and identify root causes of failures.
• Prepare specifications, schedules of work, and procurement documentation for remedial projects.
• Manage contractor procurement, instruction, and mobilisation for assigned projects.
• Oversee project delivery including programme management, cost control, variation management, and quality assurance.
• Investigate and manage complex structural defects within occupied residential properties.
• Lead the diagnosis and resolution of significant or recurring water ingress issues.
• Manage roofing failure investigations and coordinate associated remedial works.
• Oversee major drainage investigations and repair projects.
• Manage subsidence-related cases including liaison with specialist consultants and insurers where required.
• Deliver insurance-related reinstatement works following property damage incidents.
• Manage complex disrepair cases requiring multi-disciplinary technical input.
• Coordinate resident decants where necessary to facilitate major repair works.
• Manage multi-trade repair projects involving complex diagnostic and technical challenges.
• Undertake pre-inspections, work-in-progress inspections, post-inspections, and final quality assurance reviews.
• Monitor contractor performance and ensure works are delivered safely, on programme, and to specification.
• Review completed projects to verify successful resolution of underlying defects.
• Provide technical advice regarding building pathology, structural issues, water ingress, roofing, and property failures.
• Assess risks relating to resident safety, property condition, and regulatory compliance.
• Liaise directly with residents to explain findings, programmes of work, and project outcomes.
• Work closely with legal, repairs, compliance, asset management, and operational teams.
• Maintain accurate project records, specifications, reports, financial information, and photographic evidence.
• Support complaint investigations and provide technical evidence where required.
• Ensure all activities comply with housing legislation, health and safety requirements, and organisational policies.

• Degree qualified in Building Surveying or a closely related surveying discipline (essential).
• Membership of RICS, CIOB, or equivalent professional body desirable.
• Chartered status (MRICS, MCIOB, or equivalent) highly desirable for candidates seeking consideration towards the upper end of the salary range.
• Minimum of 3-5 years' experience within social housing, residential property, repairs, maintenance, or building surveying.
• Proven experience managing technically complex repair projects from diagnosis through to completion.
• Demonstrable experience managing individual cases rather than solely contributing to planned investment or cyclical maintenance programmes.
• Strong understanding of building pathology and defect diagnosis.
• Experience investigating and resolving structural defects.
• Experience managing significant water ingress and roofing-related failures.
• Knowledge of drainage defects, subsidence, and associated remedial solutions.
• Experience managing insurance-related reinstatement projects.
• Strong understanding of housing maintenance, repair practices, and construction methodologies.
• Excellent stakeholder management and resident engagement skills.
• Strong report writing, communication, and problem-solving abilities.
• Good understanding of health and safety requirements within residential environments.
• Full UK Driving Licence preferred.