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Office Administrator in Flint

On-site in Flint·Full-time·Added today (last checked 4 Nov)

Metro Rod

41 open roles

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Our summary

Salary: £12.21 - £12.71 an hour
Work mode: On-site, Flint
Contract: Permanent, full-time hours
Closing date: Apply by Tuesday 1 December
Holiday: 20 days holiday + bank holidays

Skills

Metro Rod is hiring for this role in several places. This vacancy is in Flint.

Pay & benefits

What you'll get

Behind every successful operation is a great team. We think that deserves looking after properly.

You'll get:
Company pension
20 days' annual leave plus Bank Holidays
Personal development
Opportunity to work within a leading drainage business

The role

Office Administrator
Metro Rod Deeside

What you'll do

You'll be at the heart of our day-to-day operation, answering calls, managing emails and turning our engineers' job notes into clear customer reports. You'll also prepare quotations, price up works and follow up outstanding quotes- helping turn "we'll have a think" into "let's get it booked".

Working closely with our Engineers, call centre and customers, you'll help plan routes, coordinate workloads and keep everyone in the loop. From keeping job records up to date to lending a hand with general office admin, you'll help keep the wheels turning - even when the phone has other plans for your to-do list!

You'll work closely with colleagues, customers and engineers to help keep the business running smoothly and deliver the great service we're known for.

The work might happen behind a desk, but it's just as important.

Because when there's a problem that needs sorting, you're one of the people helping make sure it gets resolved.

How you'll work

Permanent, Part time hours (9am to 3/4pm Monday - Friday)
Salary £12.21 - £12.71 per hour (age dependent)

THE PERSON

You're the sort of person who loves getting things in order and spotting the little details that make a big difference. You're confident on the phone, clear in your emails and comfortable with figures, computers and learning new systems.

You can crack on independently, but you're equally happy to muck in with the team. When priorities change, you can reshuffle your list and keep things moving, without losing sight of the customer waiting for an update. With your experience in a similar busy office-based role, you'll be a positive person who takes pride in doing a job well.

The essentials:

Experience in using computer systems such as customer portals/CRM etc
Dependable - willing to roll your sleeves up and get stuck in
Customer focus - happy and helpful all the way
Good communicator - you'll be talking to both engineers and customers each day
Problem solving skills
Good under pressure
Strong attention to detail

About Metro Rod

Industry: Drainage & Utilities

In their own words

About the company & team

When customers have a drainage emergency, engineers are often the people they see.

But behind every successful operation is a team of people supporting customers, colleagues and the continued growth of the business.

That's where you come in.

At Metro Rod, we deal with the jobs most people would rather avoid. Blockages. Flooding. Drainage emergencies. The messy stuff.

And we're very good at it.

Right now, we're looking for an Office Administrator to join our business.

We've been keeping drains and plumbing flowing for more than 40 years, trusted by some of the biggest names in the UK, including Aldi, McDonald's, Wetherspoons and Mitie.

But a business like ours is only as good as the people behind it.

People who know their stuff. Turn up when it matters. And care about doing a great job. We work hard, back our people and give them the support to build their skills and take their careers further.

Metro Rod is part of the Waste & Water Services Division of Franchise Brands, alongside Metro Plumb, Willow Pumps and Filta. Together, we provide a one-stop shop for all drainage and plumbing services across the UK.

Every engineer needs a team behind them. Every great team needs great people.

Additional information

At Metro Rod, we're interested in what you can bring to the job. We're an equal opportunities employer and welcome applications from all suitably qualified people, regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Think you're right for the job? We want to hear from you.

All open roles at Metro Rod